---
description: Compare ProProfs Knowledge Base vs LiveAgent regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ProProfs Knowledge Base vs LiveAgent Comparison
---

Breadcrumb: [Home](/) > [IT Documentation Software](/directory/4607/it-documentation/software) > [ProProfs Knowledge Base \<span\>vs\</span\> LiveAgent](https://www.softwareadvice.com.au/compare/20932/109980/proprofs-knowledge-base/vs/liveagent)

# Compare ProProfs Knowledge Base vs LiveAgent

Canonical: https://www.softwareadvice.com.au/compare/20932/109980/proprofs-knowledge-base/vs/liveagent

> Detailed comparison between ProProfs Knowledge Base and LiveAgent. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ProProfs Knowledge Base | LiveAgent |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 28 | 1786 |
| **Starting Price** | USD 79.00 | USD 15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ProProfs Knowledge Base

- API
- Activity Tracking
- CRM
- Content Management
- Customisable Branding
- Customizable Reports
- Dashboard
- Engagement Tracking
- Full Text Search
- Live Chat
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Reporting
- SSL Security
- Single Sign On
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Website Integration
- Workflow Management

### LiveAgent

- API
- Activity Tracking
- CRM
- Content Management
- Customisable Branding
- Customizable Reports
- Dashboard
- Engagement Tracking
- Full Text Search
- Live Chat
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Reporting
- SSL Security
- Single Sign On
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Website Integration
- Workflow Management

## Links

- [View ProProfs Knowledge Base Profile](https://www.softwareadvice.com.au/software/20932/proprofs-knowledge-base)
- [View LiveAgent Profile](https://www.softwareadvice.com.au/software/109980/liveagent)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/20932/109980/proprofs-knowledge-base/vs/liveagent)

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