---
description: Compare SugarCRM vs Katabat regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SugarCRM vs Katabat Comparison
---

Breadcrumb: [Home](/) > [Sales Intelligence Software](/directory/4620/sales-intelligence/software) > [SugarCRM \<span\>vs\</span\> Katabat](https://www.softwareadvice.com.au/compare/21128/60723/sugarcrm/vs/katabat-restore)

# Compare SugarCRM vs Katabat

Canonical: https://www.softwareadvice.com.au/compare/21128/60723/sugarcrm/vs/katabat-restore

> Detailed comparison between SugarCRM and Katabat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SugarCRM | Katabat |
| **Overall rating** | 3.8/5 | 4.7/5 |
| **Total Reviews** | 410 | 11 |
| **Starting Price** | USD 59.00 | USD 4,999.99 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Linux (On-Premise) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### SugarCRM

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Calendar Management
- Contact Management
- Customizable Templates
- Data Enrichment
- Data Import/Export
- Email Templates
- Monitoring
- Multi-Channel Communication
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Sales Activity Management
- Search/Filter
- Template Management
- Third-Party Integrations
- Workflow Management

### Katabat

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Calendar Management
- Contact Management
- Customizable Templates
- Data Import/Export
- Email Templates
- Monitoring
- Multi-Channel Communication
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Template Management
- Third-Party Integrations
- Workflow Management

## Links

- [View SugarCRM Profile](https://www.softwareadvice.com.au/software/21128/sugarcrm)
- [View Katabat Profile](https://www.softwareadvice.com.au/software/60723/katabat-restore)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/21128/60723/sugarcrm/vs/katabat-restore)

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