---
description: Compare CallTools vs Mojo Helpdesk regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: CallTools vs Mojo Helpdesk Comparison
---

Breadcrumb: [Home](/) > [Telemarketing Software](/directory/4239/telemarketing/software) > [CallTools \<span\>vs\</span\> Mojo Helpdesk](https://www.softwareadvice.com.au/compare/223069/352554/calltools/vs/mojo-helpdesk)

# Compare CallTools vs Mojo Helpdesk

Canonical: https://www.softwareadvice.com.au/compare/223069/352554/calltools/vs/mojo-helpdesk

> Detailed comparison between CallTools and Mojo Helpdesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | CallTools | Mojo Helpdesk |
| **Overall rating** | 4.8/5 | 4.4/5 |
| **Total Reviews** | 156 | 74 |
| **Starting Price** | - | USD 29.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### CallTools

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Automated Routing
- Call Center Management
- Computer Telephony Integration
- Customizable Fields
- Customizable Reports
- Dashboard
- Data Import/Export
- Email Templates
- FCC Compliance
- Interaction Tracking
- Monitoring
- Multi-Channel Communication
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations

### Mojo Helpdesk

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Automated Routing
- Call Center Management
- Customizable Fields
- Customizable Reports
- Dashboard
- Data Import/Export
- Email Templates
- Interaction Tracking
- Monitoring
- Multi-Channel Communication
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations

## Links

- [View CallTools Profile](https://www.softwareadvice.com.au/software/223069/calltools)
- [View Mojo Helpdesk Profile](https://www.softwareadvice.com.au/software/352554/mojo-helpdesk)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/223069/352554/calltools/vs/mojo-helpdesk)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"CallTools vs Mojo Helpdesk Comparison","description":"Compare CallTools vs Mojo Helpdesk regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/223069/352554/calltools/vs/mojo-helpdesk","about":[{"@id":"https://www.softwareadvice.com.au/software/223069/calltools#software"},{"@id":"https://www.softwareadvice.com.au/software/352554/mojo-helpdesk#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/223069/352554/calltools/vs/mojo-helpdesk#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/223069/352554/calltools/vs/mojo-helpdesk#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"inLanguage":"en-AU"},{"name":"CallTools","description":"CallTools offers an advanced predictive dialer and inbound call center management solution that streamlines and optimizes call center operations. With list management tools that include list scrubbing, recycling, and export capabilities, CallTools enables users to manage their contact lists from a single location easily. The platform also features skill-based call routing that intelligently directs inbound calls to the most appropriate customer agent, and detects voicemail messages for outbound calls to ensure agents only speak to customers.\n\nCallTools’ comprehensive suite of contact center management tools provides valuable insights into call center performance, allowing users to assess call quality and track key metrics such as agent utilization rates and call volumes. With multiple support options, including an online ticketing portal, live chat, email, and phone, CallTools offers comprehensive assistance for all your call center needs. \n\n\nUnleash the full potential of your contact center today with CallTools. Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call us!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/97abf16e-94ab-4473-9cfb-a0a37abd7a04.png","url":"https://www.softwareadvice.com.au/software/223069/calltools","@id":"https://www.softwareadvice.com.au/software/223069/calltools#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":156},"operatingSystem":"Cloud, Apple, Windows"},{"name":"Mojo Helpdesk","description":"Mojo Helpdesk is a cloud-based help desk system that serves businesses of all sizes. It helps managers in product, IT, facility maintenance, customer service, and operations domains to handle internal support issues and customer support. Primary features include ticket management, user management, workflow automation, SSL security and reporting.\n\n\nMojo Helpdesk allows users to establish automated ticket responses, custom email templates and time tracking. It also offers a performance metrics dashboard, storage management and a knowledge base feature. Mojo Helpdesk integrates with Google Apps and Zapier.\n\n\nAgents can manage tickets by creating ticket forms, assigning, updating and viewing open tickets. Users can access an overall performance view that tracks time and SLA targets and provides summary reports.\n\n\nMojo Helpdesk is available in monthly and annual subscription pricing options.The software offers Android and iOS mobile applications. It is available globally and offers customer support in English, Spanish and French.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f19eba41-1c19-40ed-b3e7-e7c380caf4d0.jpeg","url":"https://www.softwareadvice.com.au/software/352554/mojo-helpdesk","@id":"https://www.softwareadvice.com.au/software/352554/mojo-helpdesk#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":74},"offers":{"price":"29","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.com.au/compare/223069/352554/calltools/vs/mojo-helpdesk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Telemarketing Software","position":2,"item":"/directory/4239/telemarketing/software","@type":"ListItem"},{"name":"CallTools vs Mojo Helpdesk","position":3,"item":"https://www.softwareadvice.com.au/compare/223069/352554/calltools/vs/mojo-helpdesk","@type":"ListItem"}]}]}
</script>