---
description: Compare Salesforce Marketing Cloud vs Sprinklr regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Salesforce Marketing Cloud vs Sprinklr Comparison
---

Breadcrumb: [Home](/) > [Personalisation Software](/directory/4276/personalization/software) > [Salesforce Marketing Cloud \<span\>vs\</span\> Sprinklr](https://www.softwareadvice.com.au/compare/22998/86501/salesforce-socialcrm/vs/sprinklr-marketing)

# Compare Salesforce Marketing Cloud vs Sprinklr

Canonical: https://www.softwareadvice.com.au/compare/22998/86501/salesforce-socialcrm/vs/sprinklr-marketing

> Detailed comparison between Salesforce Marketing Cloud and Sprinklr. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Marketing Cloud | Sprinklr |
| **Overall rating** | 4.2/5 | 4.3/5 |
| **Total Reviews** | 530 | 91 |
| **Starting Price** | USD 25.00 | USD 249.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### Salesforce Marketing Cloud

- AI/Machine Learning
- API
- Activity Tracking
- Automated Publishing
- CRM
- Campaign Planning
- Campaign Scheduling
- Channel Management
- Configurable Workflow
- Content Management
- Customizable Reports
- Dynamic Content
- Email Management
- Engagement Tracking
- Lead Management
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Social Advertising
- Social Marketing

### Sprinklr

- AI/Machine Learning
- API
- Activity Tracking
- Automated Publishing
- CRM
- Campaign Planning
- Campaign Scheduling
- Channel Management
- Configurable Workflow
- Content Management
- Customizable Reports
- Dynamic Content
- Email Management
- Engagement Tracking
- Lead Management
- Monitoring
- Multi-Channel Communication
- Real-Time Data
- Social Advertising
- Social Marketing

## Links

- [View Salesforce Marketing Cloud Profile](https://www.softwareadvice.com.au/software/22998/salesforce-socialcrm)
- [View Sprinklr Profile](https://www.softwareadvice.com.au/software/86501/sprinklr-marketing)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/22998/86501/salesforce-socialcrm/vs/sprinklr-marketing)

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