---
description: Compare Device42 vs SmartITSM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Device42 vs SmartITSM Comparison
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/4296/itsm/software) > [Device42 \<span\>vs\</span\> SmartITSM](https://www.softwareadvice.com.au/compare/232828/431222/device42/vs/smartitsm)

# Compare Device42 vs SmartITSM

Canonical: https://www.softwareadvice.com.au/compare/232828/431222/device42/vs/smartitsm

> Detailed comparison between Device42 and SmartITSM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Device42 | SmartITSM |
| **Overall rating** | 4.8/5 | 4.6/5 |
| **Total Reviews** | 59 | 8 |
| **Starting Price** | USD 20.00 | EUR 49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### Device42

- Access Controls/Permissions
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- CMDB
- Change Management
- Change Planning
- Compliance Management
- Contract/License Management
- Dashboard
- IT Asset Management
- IT Reporting
- Inventory Management
- License Management
- Monitoring
- Real-Time Monitoring
- Reporting/Analytics
- Role-Based Permissions
- Service Level Agreement (SLA) Management
- Ticket Management

### SmartITSM

- Access Controls/Permissions
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- CMDB
- Change Management
- Change Planning
- Compliance Management
- Contract/License Management
- Dashboard
- IT Asset Management
- IT Reporting
- Inventory Management
- License Management
- Monitoring
- Real-Time Monitoring
- Reporting/Analytics
- Role-Based Permissions
- Service Level Agreement (SLA) Management
- Ticket Management

## Links

- [View Device42 Profile](https://www.softwareadvice.com.au/software/232828/device42)
- [View SmartITSM Profile](https://www.softwareadvice.com.au/software/431222/smartitsm)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/232828/431222/device42/vs/smartitsm)

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