---
description: Compare Milvus vs iTOP regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Milvus vs iTOP Comparison
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/4160/help-desk/software) > [Milvus \<span\>vs\</span\> iTOP](https://www.softwareadvice.com.au/compare/246233/475478/milvus/vs/ITOP)

# Compare Milvus vs iTOP

Canonical: https://www.softwareadvice.com.au/compare/246233/475478/milvus/vs/ITOP

> Detailed comparison between Milvus and iTOP. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Milvus | iTOP |
| **Overall rating** | 4.8/5 | 4.1/5 |
| **Total Reviews** | 298 | 12 |
| **Starting Price** | USD 25.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Milvus

- API
- Access Controls/Permissions
- Chat/Messaging
- Contract/License Management
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Knowledge Management
- License Management
- Maintenance Scheduling
- Multi-Channel Communication
- Project Management
- Service Catalog
- Support Ticket Management
- Task Management

### iTOP

- API
- Access Controls/Permissions
- Chat/Messaging
- Contract/License Management
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- IT Asset Management
- IT Asset Tracking
- IT Reporting
- Incident Management
- Knowledge Management
- License Management
- Maintenance Scheduling
- Multi-Channel Communication
- Project Management
- Service Catalog
- Support Ticket Management
- Task Management

## Links

- [View Milvus Profile](https://www.softwareadvice.com.au/software/246233/milvus)
- [View iTOP Profile](https://www.softwareadvice.com.au/software/475478/ITOP)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/246233/475478/milvus/vs/ITOP)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Milvus vs iTOP Comparison","description":"Compare Milvus vs iTOP regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/246233/475478/milvus/vs/ITOP","about":[{"@id":"https://www.softwareadvice.com.au/software/246233/milvus#software"},{"@id":"https://www.softwareadvice.com.au/software/475478/ITOP#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/246233/475478/milvus/vs/ITOP#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.com.au/compare/246233/475478/milvus/vs/ITOP#webpage","isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"Milvus","description":"Milvus is an intelligent IT management solution designed to increase productivity for helpdesk teams. It is available in Portuguese and supports omnichannel helpdesk tickets across email, chat, web, phone, and Whatsapp. Milvus enables helpdesk teams to increase levels of customer satisfaction with features for ticket prioritization, service monitoring, password management, and much more. The Milvus mobile app, available for iOS and Android devices, can be used for on-the-go ticket management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/388a1f73-1b9b-4a99-a679-9faf8a9e9fdb.png","url":"https://www.softwareadvice.com.au/software/246233/milvus","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/246233/milvus#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":298},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"iTOP","description":"iTop is an open-source, web-based ITSM and CMDB platform that aligns with ITIL best practices, offering flexibility for adapting to diverse organizational needs. The solution addresses the challenges of modern IT management.\n\nIt serves a wide range of industries and organizations that require helpdesk and service desk functions. The solution allows for gradual ITIL implementation, enabling users to deploy new modules as their needs evolve.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/55a32af0-b023-4ae4-8771-1158530c3708.png","url":"https://www.softwareadvice.com.au/software/475478/ITOP","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/475478/ITOP#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":12},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/4160/help-desk/software","@type":"ListItem"},{"name":"Milvus vs iTOP","position":3,"item":"https://www.softwareadvice.com.au/compare/246233/475478/milvus/vs/ITOP","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/compare/246233/475478/milvus/vs/ITOP#breadcrumblist"}]}
</script>