---
description: Compare Macaw vs Titanium regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Macaw vs Titanium Comparison
---

Breadcrumb: [Home](/) > [Insurance Software](/directory/4506/insurance/software) > [Macaw \<span\>vs\</span\> Titanium](https://www.softwareadvice.com.au/compare/266247/467515/macaw/vs/The-Administrator)

# Compare Macaw vs Titanium

Canonical: https://www.softwareadvice.com.au/compare/266247/467515/macaw/vs/The-Administrator

> Detailed comparison between Macaw and Titanium. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Macaw | Titanium |
| **Overall rating** | 3.6/5 | - |
| **Total Reviews** | 22 | 0 |
| **Starting Price** | - | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, Phone Support, 24/7 (Live rep) | Email/Help Desk, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation |

## Key features

### Macaw

- API
- Accounting Integration
- Activity Dashboard
- Audit Trail
- Client Management
- Commission Calculations
- Commission Management
- Configurable Workflow
- Customisable Branding
- Customizable Reports
- Insurance Policy Management
- Life & Health
- Monitoring
- Policy Management
- Quotes/Estimates
- Reporting & Statistics
- SSL Security
- Search/Filter
- Third-Party Integrations
- User Management

### Titanium

- API
- Accounting Integration
- Activity Dashboard
- Audit Trail
- Client Management
- Commission Calculations
- Commission Management
- Configurable Workflow
- Customisable Branding
- Customizable Reports
- Insurance Policy Management
- Life & Health
- Monitoring
- Policy Management
- Quotes/Estimates
- Reporting & Statistics
- SSL Security
- Search/Filter
- Third-Party Integrations
- User Management

## Links

- [View Macaw Profile](https://www.softwareadvice.com.au/software/266247/macaw)
- [View Titanium Profile](https://www.softwareadvice.com.au/software/467515/The-Administrator)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/266247/467515/macaw/vs/The-Administrator)

-----

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