---
description: Compare Nextiva vs GoTo Connect regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Nextiva vs GoTo Connect Comparison
---

Breadcrumb: [Home](/) > [Social Media Marketing Tools](/directory/3905/social-media-marketing/software) > [Nextiva \<span\>vs\</span\> GoTo Connect](https://www.softwareadvice.com.au/compare/2683/2766/nextiva-business-voip/vs/goto-connect)

# Compare Nextiva vs GoTo Connect

Canonical: https://www.softwareadvice.com.au/compare/2683/2766/nextiva-business-voip/vs/goto-connect

> Detailed comparison between Nextiva and GoTo Connect. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Nextiva | GoTo Connect |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 914 | 668 |
| **Starting Price** | USD 25.00 | - |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Nextiva

- API
- Automatic Call Distribution
- CRM
- Call Screening
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- For Cloud Phone Systems
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Chat
- Screen Sharing
- Survey/Poll Management
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail

### GoTo Connect

- API
- Automatic Call Distribution
- CRM
- Call Screening
- Call Tracking Metrics
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- For Cloud Phone Systems
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Chat
- Screen Sharing
- Survey/Poll Management
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail

## Links

- [View Nextiva Profile](https://www.softwareadvice.com.au/software/2683/nextiva-business-voip)
- [View GoTo Connect Profile](https://www.softwareadvice.com.au/software/2766/goto-connect)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/2683/2766/nextiva-business-voip/vs/goto-connect)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Nextiva vs GoTo Connect Comparison","description":"Compare Nextiva vs GoTo Connect regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/2683/2766/nextiva-business-voip/vs/goto-connect","about":[{"@id":"https://www.softwareadvice.com.au/software/2683/nextiva-business-voip#software"},{"@id":"https://www.softwareadvice.com.au/software/2766/goto-connect#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/2683/2766/nextiva-business-voip/vs/goto-connect#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/2683/2766/nextiva-business-voip/vs/goto-connect#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"Nextiva","description":"Nextiva is a customer experience management platform that consolidates all customer interactions into one AI-powered solution. The platform enables seamless conversations across traditional, digital and social channels, allowing businesses to engage customers anywhere, at any time. Nextiva offers tailored solutions for companies of all sizes, from small businesses to large enterprises, to help them acquire, retain and grow their customer base.\n\nNextiva's platform features advanced AI and automation capabilities. It includes an intelligent, AI-powered contact center, customer journey orchestration tools and real-time customer insights, enabling businesses to deliver personalized, context-driven support.  Additionally, the platform includes workforce engagement management solutions, with automations and tools that streamline management, reduce agent fatigue and increase retention.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ec616c65-2377-4517-aec7-719d0fa5dffb.png","url":"https://www.softwareadvice.com.au/software/2683/nextiva-business-voip","@id":"https://www.softwareadvice.com.au/software/2683/nextiva-business-voip#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":914},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"GoTo Connect","description":"GoTo Connect is the all-in-one phone, meeting and messaging software built for SMBs. It boasts an enterprise-class phone system with 100+ features with inclusive minutes for local, long distance &amp; international calls; video and audio conferencing with screen share for up to 250 people; and messaging for 1:1, Group Chat, Team channels, file sharing, plus SMS for external messages.\n\nGoTo Connect brings communications together with the best admin tools on the market, #1 customer-rated support, and a full suite of customer engagement tools including webinars and contact center— all delivered on the most reliable platform, while priced to give incredible value.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2d3bed16-db03-4003-b4af-7c05a2f62e83.png","url":"https://www.softwareadvice.com.au/software/2766/goto-connect","@id":"https://www.softwareadvice.com.au/software/2766/goto-connect#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":668},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.com.au/compare/2683/2766/nextiva-business-voip/vs/goto-connect#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Social Media Marketing Tools","position":2,"item":"/directory/3905/social-media-marketing/software","@type":"ListItem"},{"name":"Nextiva vs GoTo Connect","position":3,"item":"https://www.softwareadvice.com.au/compare/2683/2766/nextiva-business-voip/vs/goto-connect","@type":"ListItem"}]}]}
</script>
