---
description: Compare Nextiva vs VICIdial regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Nextiva vs VICIdial Comparison
---

Breadcrumb: [Home](/) > [Market Research Software](/directory/4222/market-research/software) > [Nextiva \<span\>vs\</span\> VICIdial](https://www.softwareadvice.com.au/compare/2683/33171/nextiva-business-voip/vs/vicidial)

# Compare Nextiva vs VICIdial

Canonical: https://www.softwareadvice.com.au/compare/2683/33171/nextiva-business-voip/vs/vicidial

> Detailed comparison between Nextiva and VICIdial. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva | VICIdial |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 914 | 264 |
| **Starting Price** | USD 25.00 | USD 400.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Videos | In Person, Live Online, Documentation, Videos |

## Key features

### Nextiva

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Contact Database
- Customizable Reports
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Performance Metrics
- Predictive Dialer
- Quality Management
- Queue Management
- Reporting/Analytics

### VICIdial

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Routing
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Contact Database
- Customizable Reports
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Performance Metrics
- Predictive Dialer
- Quality Management
- Queue Management
- Reporting/Analytics

## Links

- [View Nextiva Profile](https://www.softwareadvice.com.au/software/2683/nextiva-business-voip)
- [View VICIdial Profile](https://www.softwareadvice.com.au/software/33171/vicidial)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/2683/33171/nextiva-business-voip/vs/vicidial)

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