---
description: Compare Nextiva vs OnviSource OmVista regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Nextiva vs OnviSource OmVista Comparison
---

Breadcrumb: [Home](/) > [Cloud PBX Software](/directory/4757/cloud-pbx-software/software) > [Nextiva \<span\>vs\</span\> OnviSource OmVista](https://www.softwareadvice.com.au/compare/2683/447717/nextiva-business-voip/vs/OmVista)

# Compare Nextiva vs OnviSource OmVista

Canonical: https://www.softwareadvice.com.au/compare/2683/447717/nextiva-business-voip/vs/OmVista

> Detailed comparison between Nextiva and OnviSource OmVista. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nextiva | OnviSource OmVista |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 918 | 5 |
| **Starting Price** | USD 25.00 | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, Phone Support, 24/7 (Live rep) |
| **Training** | Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Nextiva

- API
- Access Controls/Permissions
- Alerts/Escalation
- Calendar Management
- Call Logging
- Call Routing
- Commenting/Notes
- Computer Telephony Integration
- Customer Surveys
- Customizable Reports
- Customizable Templates
- Dashboard
- Employee Coaching Tools
- Monitoring
- Multi-Channel Communication
- Performance Management
- Performance Metrics
- Quality Management
- Reporting/Analytics
- Survey/Poll Management

### OnviSource OmVista

- API
- Access Controls/Permissions
- Alerts/Escalation
- Calendar Management
- Call Logging
- Call Routing
- Commenting/Notes
- Computer Telephony Integration
- Customer Surveys
- Customizable Reports
- Customizable Templates
- Dashboard
- Employee Coaching Tools
- Monitoring
- Multi-Channel Communication
- Performance Management
- Performance Metrics
- Quality Management
- Reporting/Analytics
- Survey/Poll Management

## Links

- [View Nextiva Profile](https://www.softwareadvice.com.au/software/2683/nextiva-business-voip)
- [View OnviSource OmVista Profile](https://www.softwareadvice.com.au/software/447717/OmVista)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/2683/447717/nextiva-business-voip/vs/OmVista)

-----

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