---
description: Compare Nextiva vs CallHippo regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Nextiva vs CallHippo Comparison
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [Nextiva \<span\>vs\</span\> CallHippo](https://www.softwareadvice.com.au/compare/2683/80310/nextiva-business-voip/vs/callhippo)

# Compare Nextiva vs CallHippo

Canonical: https://www.softwareadvice.com.au/compare/2683/80310/nextiva-business-voip/vs/callhippo

> Detailed comparison between Nextiva and CallHippo. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Nextiva | CallHippo |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 914 | 675 |
| **Starting Price** | USD 25.00 | USD 1.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Videos | Live Online, Documentation, Videos |

## Key features

### Nextiva

- API
- Access Controls/Permissions
- Agent Interface
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Monitoring
- Call Routing
- Call Tracking Metrics
- Collaboration Tools
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Multi-Channel Communication
- Predictive Dialer
- Quality Management
- Queue Management
- Reporting/Analytics
- VoIP Connection

### CallHippo

- API
- Access Controls/Permissions
- Agent Interface
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Monitoring
- Call Routing
- Call Tracking Metrics
- Collaboration Tools
- Computer Telephony Integration
- Customizable Reports
- Dashboard
- Multi-Channel Communication
- Predictive Dialer
- Quality Management
- Queue Management
- Reporting/Analytics
- VoIP Connection

## Links

- [View Nextiva Profile](https://www.softwareadvice.com.au/software/2683/nextiva-business-voip)
- [View CallHippo Profile](https://www.softwareadvice.com.au/software/80310/callhippo)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/2683/80310/nextiva-business-voip/vs/callhippo)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Nextiva vs CallHippo Comparison","description":"Compare Nextiva vs CallHippo regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/2683/80310/nextiva-business-voip/vs/callhippo","about":[{"@id":"https://www.softwareadvice.com.au/software/2683/nextiva-business-voip#software"},{"@id":"https://www.softwareadvice.com.au/software/80310/callhippo#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/2683/80310/nextiva-business-voip/vs/callhippo#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.com.au/compare/2683/80310/nextiva-business-voip/vs/callhippo#webpage","isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"Nextiva","description":"Nextiva is a customer experience management platform that consolidates all customer interactions into one AI-powered solution. The platform enables seamless conversations across traditional, digital and social channels, allowing businesses to engage customers anywhere, at any time. Nextiva offers tailored solutions for companies of all sizes, from small businesses to large enterprises, to help them acquire, retain and grow their customer base.\n\nNextiva's platform features advanced AI and automation capabilities. It includes an intelligent, AI-powered contact center, customer journey orchestration tools and real-time customer insights, enabling businesses to deliver personalized, context-driven support.  Additionally, the platform includes workforce engagement management solutions, with automations and tools that streamline management, reduce agent fatigue and increase retention.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ec616c65-2377-4517-aec7-719d0fa5dffb.png","url":"https://www.softwareadvice.com.au/software/2683/nextiva-business-voip","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/2683/nextiva-business-voip#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":914},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"CallHippo","description":"CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings. CallHippo offers Activity Feed that lets users access caller name, call status, total call duration, department and more.\n\nKey features of CallHippo include productivity tracker, sales script designing, call recording samples and call analysis. The platform lets users filter call logs by applying filters such as call type, specific time period, incoming calls or outgoing calls. Additionally, it integrates with Zapier, Zoho, Zendesk, Slack, HubSpot, Intercom, Groove, Freshdesk and Pipedrive.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7dbdc56e-3293-40a3-9e33-469539e6d2a3.png","url":"https://www.softwareadvice.com.au/software/80310/callhippo","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/80310/callhippo#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":675},"offers":{"price":"1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Contact Centre Software","position":2,"item":"/directory/4389/contact-center/software","@type":"ListItem"},{"name":"Nextiva vs CallHippo","position":3,"item":"https://www.softwareadvice.com.au/compare/2683/80310/nextiva-business-voip/vs/callhippo","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/compare/2683/80310/nextiva-business-voip/vs/callhippo#breadcrumblist"}]}
</script>
