---
description: Compare Zendesk Suite vs HelpCenter regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zendesk Suite vs HelpCenter Comparison
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/499/complaint-management/software) > [Zendesk Suite \<span\>vs\</span\> HelpCenter](https://www.softwareadvice.com.au/compare/26892/217903/zendesk-talk/vs/helpcenter)

# Compare Zendesk Suite vs HelpCenter

Canonical: https://www.softwareadvice.com.au/compare/26892/217903/zendesk-talk/vs/helpcenter

> Detailed comparison between Zendesk Suite and HelpCenter. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zendesk Suite | HelpCenter |
| **Overall rating** | 4.4/5 | 5.0/5 |
| **Total Reviews** | 4081 | 1 |
| **Starting Price** | USD 115.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Key features

### Zendesk Suite

- Asset Tracking
- Autoresponders
- Blended Call Center
- Chat/Messaging
- Computer Telephony Integration
- Contact Management
- Customer Complaint Tracking
- Customisable Branding
- Customizable Reports
- Email Management
- Issue Scheduling
- Knowledge Base Management
- Lead Management
- Real-Time Chat
- Real-time Consumer-facing Chat
- Recording
- Support Ticket Management
- Third-Party Integrations
- Ticket Management
- Transfers/Routing

### HelpCenter

- Autoresponders
- Chat/Messaging
- Contact Management
- Customisable Branding
- Email Management
- Knowledge Base Management
- Real-Time Chat
- Real-time Consumer-facing Chat
- Support Ticket Management
- Third-Party Integrations
- Ticket Management

## Links

- [View Zendesk Suite Profile](https://www.softwareadvice.com.au/software/26892/zendesk-talk)
- [View HelpCenter Profile](https://www.softwareadvice.com.au/software/217903/helpcenter)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/26892/217903/zendesk-talk/vs/helpcenter)

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