---
description: Compare Zendesk Suite vs AnswerDash regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zendesk Suite vs AnswerDash Comparison
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/499/complaint-management/software) > [Zendesk Suite \<span\>vs\</span\> AnswerDash](https://www.softwareadvice.com.au/compare/26892/28733/zendesk-talk/vs/answerdash)

# Compare Zendesk Suite vs AnswerDash

Canonical: https://www.softwareadvice.com.au/compare/26892/28733/zendesk-talk/vs/answerdash

> Detailed comparison between Zendesk Suite and AnswerDash. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zendesk Suite | AnswerDash |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 4072 | 3 |
| **Starting Price** | USD 39.00 | USD 169.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online |

## Key features

### Zendesk Suite

- Asset Tracking
- Blended Call Center
- CRM
- Computer Telephony Integration
- Customer Complaint Tracking
- Customizable Reports
- Dashboard
- Feedback Management
- Issue Scheduling
- Knowledge Base Management
- Knowledge Management
- Lead Management
- Live Chat
- Multi-Channel Communication
- Multi-Channel Data Collection
- Queue Management
- Recording
- Reporting/Analytics
- Support Ticket Management
- Transfers/Routing

### AnswerDash

- CRM
- Dashboard
- Feedback Management
- Knowledge Base Management
- Knowledge Management
- Live Chat
- Multi-Channel Communication
- Multi-Channel Data Collection
- Queue Management
- Reporting/Analytics
- Support Ticket Management

## Links

- [View Zendesk Suite Profile](https://www.softwareadvice.com.au/software/26892/zendesk-talk)
- [View AnswerDash Profile](https://www.softwareadvice.com.au/software/28733/answerdash)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/26892/28733/zendesk-talk/vs/answerdash)

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