---
description: Compare Zendesk Suite vs LiveOps regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zendesk Suite vs LiveOps Comparison
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/499/complaint-management/software) > [Zendesk Suite \<span\>vs\</span\> LiveOps](https://www.softwareadvice.com.au/compare/26892/49337/zendesk-talk/vs/liveops)

# Compare Zendesk Suite vs LiveOps

Canonical: https://www.softwareadvice.com.au/compare/26892/49337/zendesk-talk/vs/liveops

> Detailed comparison between Zendesk Suite and LiveOps. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zendesk Suite | LiveOps |
| **Overall rating** | 4.4/5 | 3.7/5 |
| **Total Reviews** | 4072 | 6 |
| **Starting Price** | USD 39.00 | USD 95.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Videos |

## Key features

### Zendesk Suite

- API
- Asset Tracking
- Automatic Call Distribution
- CRM
- Call Center Management
- Call Logging
- Call Recording
- Call Routing
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Customer Complaint Tracking
- Customizable Reports
- IVR
- Issue Scheduling
- Lead Management
- On-Demand Recording
- Predictive Dialer
- Queue Management
- Recording

### LiveOps

- API
- Automatic Call Distribution
- CRM
- Call Center Management
- Call Logging
- Call Recording
- Call Routing
- Call Scripting
- Chat/Messaging
- IVR
- On-Demand Recording
- Predictive Dialer
- Queue Management
- Recording

## Links

- [View Zendesk Suite Profile](https://www.softwareadvice.com.au/software/26892/zendesk-talk)
- [View LiveOps Profile](https://www.softwareadvice.com.au/software/49337/liveops)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/26892/49337/zendesk-talk/vs/liveops)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zendesk Suite vs LiveOps Comparison","description":"Compare Zendesk Suite vs LiveOps regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/26892/49337/zendesk-talk/vs/liveops","about":[{"@id":"https://www.softwareadvice.com.au/software/26892/zendesk-talk#software"},{"@id":"https://www.softwareadvice.com.au/software/49337/liveops#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/26892/49337/zendesk-talk/vs/liveops#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/26892/49337/zendesk-talk/vs/liveops#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"Zendesk Suite","description":"Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features and integration with applications like Salesforce and Google Analytics. Zendesk is used across a wide range of vertical markets including technology, government, media and retail, from small to large.\n\nZendesk’s online customer portal helps support agents to keep track of tickets raised and their status. Customers can go through existing tickets to find answers from queries similar to their question and if not satisfied, customers can raise their own tickets in the portal. Zendesk also offers branding of support pages with business logos, themes and brand images.\n\nZendesk allows businesses to build a knowledge base to address some of the most prominent and repetitive questions, so that customers can go through the basic set of queries asked in general. Using Zendesk, businesses can also set up an online community where their customers can post queries and reply to ongoing discussion threads.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9fb4f1ef-440f-417d-a084-02cb16d6c3ec.png","url":"https://www.softwareadvice.com.au/software/26892/zendesk-talk","@id":"https://www.softwareadvice.com.au/software/26892/zendesk-talk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":4072},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"LiveOps","description":"LiveOps provides a cloud contact center solution with multi-channel routing, real-time reporting and interaction recording across all channels. It follows the pay-per-use model, which allows scaling the business when needed. LiveOps is used by various industries including retail, health care, insurance and telecom.\n\n\nLiveOps key features include customer service, outbound and inbound sales, lead generation and interactive voice response.\n\n\nLiveOps support options include a knowledge base, online support, phone support and video tutorials. LiveOps also provides integration with SalesLogix, SugarCRM, Zendesk, Zoho CRM, Microsoft Dynamics CRM and Salesforce Sales Cloud.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/028edfab-8438-4432-9caf-e9a9d1b53278.jpg","url":"https://www.softwareadvice.com.au/software/49337/liveops","@id":"https://www.softwareadvice.com.au/software/49337/liveops#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":3.7,"bestRating":5,"ratingCount":6},"offers":{"price":"95","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.softwareadvice.com.au/compare/26892/49337/zendesk-talk/vs/liveops#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Complaint Management Software","position":2,"item":"/directory/499/complaint-management/software","@type":"ListItem"},{"name":"Zendesk Suite vs LiveOps","position":3,"item":"https://www.softwareadvice.com.au/compare/26892/49337/zendesk-talk/vs/liveops","@type":"ListItem"}]}]}
</script>