---
description: Compare Zendesk Suite vs ChurnZero regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Zendesk Suite vs ChurnZero Comparison
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/499/complaint-management/software) > [Zendesk Suite \<span\>vs\</span\> ChurnZero](https://www.softwareadvice.com.au/compare/26892/77862/zendesk-talk/vs/churnzero)

# Compare Zendesk Suite vs ChurnZero

Canonical: https://www.softwareadvice.com.au/compare/26892/77862/zendesk-talk/vs/churnzero

> Detailed comparison between Zendesk Suite and ChurnZero. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zendesk Suite | ChurnZero |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 4081 | 129 |
| **Starting Price** | USD 115.00 | USD 12,000.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Zendesk Suite

- API
- Account Alerts
- Account Management
- Activity Tracking
- Audit Trail
- CRM
- Client Management
- Configurable Workflow
- Customer Database
- Customer Engagement
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Single Sign On
- Survey/Poll Management
- Surveys & Feedback

### ChurnZero

- API
- Account Alerts
- Account Management
- Activity Tracking
- Audit Trail
- CRM
- Client Management
- Configurable Workflow
- Customer Database
- Customer Engagement
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Single Sign On
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Zendesk Suite Profile](https://www.softwareadvice.com.au/software/26892/zendesk-talk)
- [View ChurnZero Profile](https://www.softwareadvice.com.au/software/77862/churnzero)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/26892/77862/zendesk-talk/vs/churnzero)

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