---
description: Compare Kayako vs Wati regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Kayako vs Wati Comparison
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Kayako \<span\>vs\</span\> Wati](https://www.softwareadvice.com.au/compare/27060/430256/kayako/vs/wati)

# Compare Kayako vs Wati

Canonical: https://www.softwareadvice.com.au/compare/27060/430256/kayako/vs/wati

> Detailed comparison between Kayako and Wati. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Kayako | Wati |
| **Overall rating** | 4.0/5 | 4.6/5 |
| **Total Reviews** | 176 | 203 |
| **Starting Price** | - | USD 59.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Kayako

- AI Copilot
- API
- Asset Tracking
- Autoresponders
- CRM
- Chat/Messaging
- Communication Management
- Customer Database
- Customizable Reports
- Dashboard
- Interaction Tracking
- Live Chat
- Monitoring
- Performance Metrics
- Real-Time Data
- Reporting/Analytics
- Self Service Portal
- Support Ticket Management

### Wati

- AI Copilot
- API
- Autoresponders
- CRM
- Chat/Messaging
- Communication Management
- Customer Database
- Dashboard
- Interaction Tracking
- Lead Management
- Live Chat
- Natural Language Processing
- Performance Metrics
- Reporting/Analytics
- Self Service Portal
- Support Ticket Management

## Links

- [View Kayako Profile](https://www.softwareadvice.com.au/software/27060/kayako)
- [View Wati Profile](https://www.softwareadvice.com.au/software/430256/wati)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/27060/430256/kayako/vs/wati)

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