---
description: Compare LiveChat vs Archbee regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveChat vs Archbee Comparison
---

Breadcrumb: [Home](/) > [Online CRM Software](/directory/387/online-crm/software) > [LiveChat \<span\>vs\</span\> Archbee](https://www.softwareadvice.com.au/compare/27068/178546/livechat/vs/archbee)

# Compare LiveChat vs Archbee

Canonical: https://www.softwareadvice.com.au/compare/27068/178546/livechat/vs/archbee

> Detailed comparison between LiveChat and Archbee. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveChat | Archbee |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 1715 | 22 |
| **Starting Price** | USD 25.00 | USD 15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Documentation |

## Key features

### LiveChat

- API
- Account Management
- Configurable Workflow
- Customizable Reports
- Customizable Templates
- Deal Management
- Document Storage
- Drag & Drop
- Engagement Tracking
- File Sharing
- Knowledge Base Management
- Lead Management
- Monitoring
- Real-Time Data
- Reminders
- Support Ticket Management
- Survey/Poll Management
- Task Automation
- Transfers/Routing
- Web-based Deployment

### Archbee

- API
- Customizable Templates
- Document Storage
- Drag & Drop
- File Sharing
- Knowledge Base Management

## Links

- [View LiveChat Profile](https://www.softwareadvice.com.au/software/27068/livechat)
- [View Archbee Profile](https://www.softwareadvice.com.au/software/178546/archbee)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/27068/178546/livechat/vs/archbee)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveChat vs Archbee Comparison","description":"Compare LiveChat vs Archbee regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/27068/178546/livechat/vs/archbee","about":[{"@id":"https://www.softwareadvice.com.au/software/27068/livechat#software"},{"@id":"https://www.softwareadvice.com.au/software/178546/archbee#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/27068/178546/livechat/vs/archbee#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/27068/178546/livechat/vs/archbee#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"LiveChat","description":"LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through their websites. It is used by organizations in industries such as retail, software, education, and finance to enhance customer engagement and streamline communication.\n\nThe software includes AI-based features that assist agents with real-time insights, text enhancement, and chat summaries to improve response times and service quality. Chatbot automation is available to handle repetitive inquiries and common questions, allowing human agents to focus on more complex tasks. The platform consolidates customer messages from various channels, including WhatsApp, Facebook, and Instagram, into a single interface for easier management. Features such as pre-set messages, product recommendations, and product cards are included to assist with customer interactions.\n\nAnalytics and reporting tools track metrics such as sales performance, agent productivity, campaign conversion rates, chat engagement, customer satisfaction, and website traffic. Weekly summaries analyze frequent customer questions to help teams identify trends and improve service. LiveChat is accessible through web browsers and applications for Windows, Mac, iOS, and Android devices, enabling support teams to work from various locations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cb4e3911-3e4f-4f5b-bcb9-92a6e00d10e4.png","url":"https://www.softwareadvice.com.au/software/27068/livechat","@id":"https://www.softwareadvice.com.au/software/27068/livechat#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1715},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Archbee","description":"Archbee is a knowledge management software designed to help small businesses create and publish architecture diagrams, developer guides and other technical help documentation. Administrators can utilize the drag-and-drop interface to organize files based on projects and departments.\n\n\nThe platform enables teams to search information available in the workspace, track changelogs and build knowledge graphs in a centralized dashboard. Archbee allows managers to edit text using point and click functionality, add inline comments and include links or mentions to communicate with team members. Additionally, developers can configure access control among staff members, protect collections with passwords and create accounts for guests to access shared documents.\n\n\nArchbee lets businesses integrate the system with several third-party applications such as Slack, Airtable, Loom, Trello, Prezi, Google Docs, Github Gist, Mindmeister and more. Pricing is based on monthly subscriptions and support is extended via FAQs, email, chat and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2b4cfefe-ca64-4cc4-ad63-77c2e67870b7.png","url":"https://www.softwareadvice.com.au/software/178546/archbee","@id":"https://www.softwareadvice.com.au/software/178546/archbee#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":22},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise"},{"@id":"https://www.softwareadvice.com.au/compare/27068/178546/livechat/vs/archbee#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Online CRM Software","position":2,"item":"/directory/387/online-crm/software","@type":"ListItem"},{"name":"LiveChat vs Archbee","position":3,"item":"https://www.softwareadvice.com.au/compare/27068/178546/livechat/vs/archbee","@type":"ListItem"}]}]}
</script>