---
description: Compare LiveChat vs WhatsApp regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveChat vs WhatsApp Comparison
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [LiveChat \<span\>vs\</span\> WhatsApp](https://www.softwareadvice.com.au/compare/27068/285733/livechat/vs/whatsapp)

# Compare LiveChat vs WhatsApp

Canonical: https://www.softwareadvice.com.au/compare/27068/285733/livechat/vs/whatsapp

> Detailed comparison between LiveChat and WhatsApp. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | WhatsApp |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 1715 | 16296 |
| **Starting Price** | USD 25.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Not Offered |

## Key features

### LiveChat

- API
- Activity Dashboard
- Alerts/Notifications
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- File Sharing
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Personalization
- Real-Time Chat
- Real-time Consumer-facing Chat
- Reminders
- Screen Sharing
- Search/Filter
- Third-Party Integrations

### WhatsApp

- API
- Activity Dashboard
- Alerts/Notifications
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- File Sharing
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Personalization
- Real-Time Chat
- Real-time Consumer-facing Chat
- Reminders
- Screen Sharing
- Search/Filter
- Third-Party Integrations

## Links

- [View LiveChat Profile](https://www.softwareadvice.com.au/software/27068/livechat)
- [View WhatsApp Profile](https://www.softwareadvice.com.au/software/285733/whatsapp)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/27068/285733/livechat/vs/whatsapp)

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