---
description: Compare LiveChat vs Qiscus regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveChat vs Qiscus Comparison
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/255/customer-service/software) > [LiveChat \<span\>vs\</span\> Qiscus](https://www.softwareadvice.com.au/compare/27068/345457/livechat/vs/qiscus)

# Compare LiveChat vs Qiscus

Canonical: https://www.softwareadvice.com.au/compare/27068/345457/livechat/vs/qiscus

> Detailed comparison between LiveChat and Qiscus. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveChat | Qiscus |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 1725 | 7 |
| **Starting Price** | USD 25.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Key features

### LiveChat

- Activity Tracking
- CRM
- Chat/Messaging
- Chatbot
- Communication Management
- Contact Management
- Customer Database
- Customer Engagement
- Customer History
- Email Management
- Interaction Tracking
- Lead Generation
- Lead Management
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Social Media Integration
- Transcripts/Chat History

### Qiscus

- Activity Tracking
- CRM
- Chat/Messaging
- Chatbot
- Communication Management
- Contact Management
- Customer Database
- Customer Engagement
- Customer History
- Email Management
- Interaction Tracking
- Lead Generation
- Lead Management
- Live Chat
- Multi-Channel Communication
- Real-Time Monitoring
- Real-time Consumer-facing Chat
- Social Media Integration
- Transcripts/Chat History

## Links

- [View LiveChat Profile](https://www.softwareadvice.com.au/software/27068/livechat)
- [View Qiscus Profile](https://www.softwareadvice.com.au/software/345457/qiscus)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/27068/345457/livechat/vs/qiscus)

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