---
description: Compare LiveChat vs Hipporello Service Desk for Trello regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveChat vs Hipporello Service Desk for Trello Comparison
---

Breadcrumb: [Home](/) > [Online Help Desk Software](/directory/3529/online/software) > [LiveChat \<span\>vs\</span\> Hipporello Service Desk for Trello](https://www.softwareadvice.com.au/compare/27068/376857/livechat/vs/hipporello)

# Compare LiveChat vs Hipporello Service Desk for Trello

Canonical: https://www.softwareadvice.com.au/compare/27068/376857/livechat/vs/hipporello

> Detailed comparison between LiveChat and Hipporello Service Desk for Trello. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveChat | Hipporello Service Desk for Trello |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 1715 | 20 |
| **Starting Price** | USD 25.00 | USD 10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### LiveChat

- Access Controls/Permissions
- Activity Tracking
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Customer Database
- Customisable Branding
- Email Management
- Email Templates
- Inbox Management
- Process/Workflow Automation
- Queue Management
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Ticket Management
- Workflow Management

### Hipporello Service Desk for Trello

- Access Controls/Permissions
- Activity Tracking
- Collaboration Tools
- Communication Management
- Configurable Workflow
- Customer Database
- Customisable Branding
- Email Management
- Email Templates
- Inbox Management
- Process/Workflow Automation
- Queue Management
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Support Ticket Management
- Surveys & Feedback
- Task Management
- Ticket Management
- Workflow Management

## Links

- [View LiveChat Profile](https://www.softwareadvice.com.au/software/27068/livechat)
- [View Hipporello Service Desk for Trello Profile](https://www.softwareadvice.com.au/software/376857/hipporello)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/27068/376857/livechat/vs/hipporello)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveChat vs Hipporello Service Desk for Trello Comparison","description":"Compare LiveChat vs Hipporello Service Desk for Trello regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/27068/376857/livechat/vs/hipporello","about":[{"@id":"https://www.softwareadvice.com.au/software/27068/livechat#software"},{"@id":"https://www.softwareadvice.com.au/software/376857/hipporello#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/27068/376857/livechat/vs/hipporello#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/27068/376857/livechat/vs/hipporello#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"LiveChat","description":"LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through their websites. It is used by organizations in industries such as retail, software, education, and finance to enhance customer engagement and streamline communication.\n\nThe software includes AI-based features that assist agents with real-time insights, text enhancement, and chat summaries to improve response times and service quality. Chatbot automation is available to handle repetitive inquiries and common questions, allowing human agents to focus on more complex tasks. The platform consolidates customer messages from various channels, including WhatsApp, Facebook, and Instagram, into a single interface for easier management. Features such as pre-set messages, product recommendations, and product cards are included to assist with customer interactions.\n\nAnalytics and reporting tools track metrics such as sales performance, agent productivity, campaign conversion rates, chat engagement, customer satisfaction, and website traffic. Weekly summaries analyze frequent customer questions to help teams identify trends and improve service. LiveChat is accessible through web browsers and applications for Windows, Mac, iOS, and Android devices, enabling support teams to work from various locations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cb4e3911-3e4f-4f5b-bcb9-92a6e00d10e4.png","url":"https://www.softwareadvice.com.au/software/27068/livechat","@id":"https://www.softwareadvice.com.au/software/27068/livechat#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1715},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Hipporello Service Desk for Trello","description":"Hipporello Service Desk for Trello is a solution that enables users to create Trello cards from online forms and emails. Users can also use their service desk as an integrated part of their website where customers and employees can submit information in the form of either a contact form or an email directly to their team. \n\nThe service desk will be shared among the team and all requests will be documented on the progress board. Acknowledged support requests, bug reports, and sales emails flow instantly into the Trello boards. \n\nThe tool ensures visibility into all information, so tasks can be prioritized, tracked and assigned to board owners.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/54176008-c51b-497f-b048-3ee4538662d3.png","url":"https://www.softwareadvice.com.au/software/376857/hipporello","@id":"https://www.softwareadvice.com.au/software/376857/hipporello#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":20},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.softwareadvice.com.au/compare/27068/376857/livechat/vs/hipporello#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Online Help Desk Software","position":2,"item":"/directory/3529/online/software","@type":"ListItem"},{"name":"LiveChat vs Hipporello Service Desk for Trello","position":3,"item":"https://www.softwareadvice.com.au/compare/27068/376857/livechat/vs/hipporello","@type":"ListItem"}]}]}
</script>
