---
description: Compare LiveChat vs ReviewTrackers regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveChat vs ReviewTrackers Comparison
---

Breadcrumb: [Home](/) > [Online Help Desk Software](/directory/3529/online/software) > [LiveChat \<span\>vs\</span\> ReviewTrackers](https://www.softwareadvice.com.au/compare/27068/402178/livechat/vs/reviewtrackers)

# Compare LiveChat vs ReviewTrackers

Canonical: https://www.softwareadvice.com.au/compare/27068/402178/livechat/vs/reviewtrackers

> Detailed comparison between LiveChat and ReviewTrackers. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveChat | ReviewTrackers |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 1715 | 172 |
| **Starting Price** | USD 25.00 | USD 89.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveChat

- API
- Activity Tracking
- CRM
- Customer Engagement
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback

### ReviewTrackers

- API
- Activity Tracking
- CRM
- Customer Engagement
- Customisable Branding
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View LiveChat Profile](https://www.softwareadvice.com.au/software/27068/livechat)
- [View ReviewTrackers Profile](https://www.softwareadvice.com.au/software/402178/reviewtrackers)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/27068/402178/livechat/vs/reviewtrackers)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveChat vs ReviewTrackers Comparison","description":"Compare LiveChat vs ReviewTrackers regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/27068/402178/livechat/vs/reviewtrackers","about":[{"@id":"https://www.softwareadvice.com.au/software/27068/livechat#software"},{"@id":"https://www.softwareadvice.com.au/software/402178/reviewtrackers#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/27068/402178/livechat/vs/reviewtrackers#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/27068/402178/livechat/vs/reviewtrackers#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"LiveChat","description":"LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through their websites. It is used by organizations in industries such as retail, software, education, and finance to enhance customer engagement and streamline communication.\n\nThe software includes AI-based features that assist agents with real-time insights, text enhancement, and chat summaries to improve response times and service quality. Chatbot automation is available to handle repetitive inquiries and common questions, allowing human agents to focus on more complex tasks. The platform consolidates customer messages from various channels, including WhatsApp, Facebook, and Instagram, into a single interface for easier management. Features such as pre-set messages, product recommendations, and product cards are included to assist with customer interactions.\n\nAnalytics and reporting tools track metrics such as sales performance, agent productivity, campaign conversion rates, chat engagement, customer satisfaction, and website traffic. Weekly summaries analyze frequent customer questions to help teams identify trends and improve service. LiveChat is accessible through web browsers and applications for Windows, Mac, iOS, and Android devices, enabling support teams to work from various locations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cb4e3911-3e4f-4f5b-bcb9-92a6e00d10e4.png","url":"https://www.softwareadvice.com.au/software/27068/livechat","@id":"https://www.softwareadvice.com.au/software/27068/livechat#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1715},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"ReviewTrackers","description":"ReviewTrackers is a cloud-based reputation and review management solution designed for companies of all sizes. Key features include review collection, monitoring, alerts, competitor tracking, performance analytics, review widgets, and email and SMS review requests.\n\n\nReviewTrackers collects online reviews from over 100 third-party review websites such as Google, Facebook, and TripAdvisor. Users receive a notification whenever a customer leaves a new review. The solution also allows users to analyze customer reviews using natural language-processing technology and discover trending issues and topics based on customer feedback.\n\n\nReviewTrackers integrates with Hootsuite, Zapier, and other third-party products. With API access available, enterprises can automate review requests directly from CRMs and create instant review requests after a transaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/27f1f427-0ff5-4d9b-8b74-091d4f89a3c0.png","url":"https://www.softwareadvice.com.au/software/402178/reviewtrackers","@id":"https://www.softwareadvice.com.au/software/402178/reviewtrackers#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":172},"offers":{"price":"89","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.com.au/compare/27068/402178/livechat/vs/reviewtrackers#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Online Help Desk Software","position":2,"item":"/directory/3529/online/software","@type":"ListItem"},{"name":"LiveChat vs ReviewTrackers","position":3,"item":"https://www.softwareadvice.com.au/compare/27068/402178/livechat/vs/reviewtrackers","@type":"ListItem"}]}]}
</script>