---
description: Compare LiveChat vs ControlHippo regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: LiveChat vs ControlHippo Comparison
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [LiveChat \<span\>vs\</span\> ControlHippo](https://www.softwareadvice.com.au/compare/27068/436905/livechat/vs/controlhippo)

# Compare LiveChat vs ControlHippo

Canonical: https://www.softwareadvice.com.au/compare/27068/436905/livechat/vs/controlhippo

> Detailed comparison between LiveChat and ControlHippo. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveChat | ControlHippo |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 1715 | 13 |
| **Starting Price** | USD 25.00 | USD 20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Videos |

## Key features

### LiveChat

- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- CRM
- Chat/Messaging
- Customer Database
- Customer History
- Dashboard
- Inbox Management
- Interaction Tracking
- Knowledge Base Management
- Live Chat
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Third-Party Integrations
- Ticket Management

### ControlHippo

- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- CRM
- Chat/Messaging
- Customer Database
- Customer History
- Dashboard
- Inbox Management
- Interaction Tracking
- Knowledge Base Management
- Live Chat
- Multi-Channel Communication
- Real-Time Chat
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Third-Party Integrations
- Ticket Management

## Links

- [View LiveChat Profile](https://www.softwareadvice.com.au/software/27068/livechat)
- [View ControlHippo Profile](https://www.softwareadvice.com.au/software/436905/controlhippo)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/27068/436905/livechat/vs/controlhippo)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveChat vs ControlHippo Comparison","description":"Compare LiveChat vs ControlHippo regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/27068/436905/livechat/vs/controlhippo","about":[{"@id":"https://www.softwareadvice.com.au/software/27068/livechat#software"},{"@id":"https://www.softwareadvice.com.au/software/436905/controlhippo#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/27068/436905/livechat/vs/controlhippo#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/27068/436905/livechat/vs/controlhippo#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"LiveChat","description":"LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through their websites. It is used by organizations in industries such as retail, software, education, and finance to enhance customer engagement and streamline communication.\n\nThe software includes AI-based features that assist agents with real-time insights, text enhancement, and chat summaries to improve response times and service quality. Chatbot automation is available to handle repetitive inquiries and common questions, allowing human agents to focus on more complex tasks. The platform consolidates customer messages from various channels, including WhatsApp, Facebook, and Instagram, into a single interface for easier management. Features such as pre-set messages, product recommendations, and product cards are included to assist with customer interactions.\n\nAnalytics and reporting tools track metrics such as sales performance, agent productivity, campaign conversion rates, chat engagement, customer satisfaction, and website traffic. Weekly summaries analyze frequent customer questions to help teams identify trends and improve service. LiveChat is accessible through web browsers and applications for Windows, Mac, iOS, and Android devices, enabling support teams to work from various locations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cb4e3911-3e4f-4f5b-bcb9-92a6e00d10e4.png","url":"https://www.softwareadvice.com.au/software/27068/livechat","@id":"https://www.softwareadvice.com.au/software/27068/livechat#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1715},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"ControlHippo","description":"ControlHippo is the ultimate WhatsApp shared inbox for sales and support Teams. Effortlessly manage multiple WhatsApp accounts, integrate with CRM systems, and gain valuable insights through actionable analytics. Experience ControlHippo now and streamline your team's communication &amp; customer support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7b22e802-d022-4255-aed4-0377c9e87a03.png","url":"https://www.softwareadvice.com.au/software/436905/controlhippo","@id":"https://www.softwareadvice.com.au/software/436905/controlhippo#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":13},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.softwareadvice.com.au/compare/27068/436905/livechat/vs/controlhippo#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/4569/live-chat/software","@type":"ListItem"},{"name":"LiveChat vs ControlHippo","position":3,"item":"https://www.softwareadvice.com.au/compare/27068/436905/livechat/vs/controlhippo","@type":"ListItem"}]}]}
</script>