---
description: Compare AMS for SharePoint vs ManageEngine ServiceDesk Plus regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: AMS for SharePoint vs ManageEngine ServiceDesk Plus Comparison
---

Breadcrumb: [Home](/) > [IT Asset Management Software](/directory/1888/it-asset-management/software) > [AMS for SharePoint \<span\>vs\</span\> ManageEngine ServiceDesk Plus](https://www.softwareadvice.com.au/compare/271210/360387/ams-for-sharepoint/vs/manageengine-servicedesk-plus)

# Compare AMS for SharePoint vs ManageEngine ServiceDesk Plus

Canonical: https://www.softwareadvice.com.au/compare/271210/360387/ams-for-sharepoint/vs/manageengine-servicedesk-plus

> Detailed comparison between AMS for SharePoint and ManageEngine ServiceDesk Plus. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | AMS for SharePoint | ManageEngine ServiceDesk Plus |
| **Overall rating** | - | 4.4/5 |
| **Total Reviews** | 0 | 231 |
| **Starting Price** | USD 3.20 | USD 16.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### AMS for SharePoint

- Activity Tracking
- Asset Tracking
- Audit Trail
- Contract/License Management
- Customisable Branding
- Customizable Reports
- Disposal Management
- Document Management
- Fixed Asset Management
- IT Asset Tracking
- Incident Management
- Inventory Management
- Inventory Tracking
- Maintenance Scheduling
- Multi-Location
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Support Ticket Management
- Workflow Management

### ManageEngine ServiceDesk Plus

- Activity Tracking
- Asset Tracking
- Audit Trail
- Contract/License Management
- Customisable Branding
- Customizable Reports
- Disposal Management
- Document Management
- Fixed Asset Management
- IT Asset Tracking
- Incident Management
- Inventory Management
- Inventory Tracking
- Maintenance Scheduling
- Multi-Location
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Support Ticket Management
- Workflow Management

## Links

- [View AMS for SharePoint Profile](https://www.softwareadvice.com.au/software/271210/ams-for-sharepoint)
- [View ManageEngine ServiceDesk Plus Profile](https://www.softwareadvice.com.au/software/360387/manageengine-servicedesk-plus)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/271210/360387/ams-for-sharepoint/vs/manageengine-servicedesk-plus)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"AMS for SharePoint vs ManageEngine ServiceDesk Plus Comparison","description":"Compare AMS for SharePoint vs ManageEngine ServiceDesk Plus regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/271210/360387/ams-for-sharepoint/vs/manageengine-servicedesk-plus","about":[{"@id":"https://www.softwareadvice.com.au/software/271210/ams-for-sharepoint#software"},{"@id":"https://www.softwareadvice.com.au/software/360387/manageengine-servicedesk-plus#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/271210/360387/ams-for-sharepoint/vs/manageengine-servicedesk-plus#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.com.au/compare/271210/360387/ams-for-sharepoint/vs/manageengine-servicedesk-plus#webpage","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"inLanguage":"en-AU","isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"}},{"name":"AMS for SharePoint","description":"AMS for SharePoint is an IT asset management solution for Microsoft Office 365, Teams and SharePoint.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f9625885-ba30-4404-8907-7a10e23ace04.jpeg","url":"https://www.softwareadvice.com.au/software/271210/ams-for-sharepoint","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/271210/ams-for-sharepoint#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"offers":{"price":"3.2","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Windows on premise"},{"name":"ManageEngine ServiceDesk Plus","description":"ServiceDesk Plus is a help desk management platform. It includes core help desk and IT management applications, as well as project management, contract management and features for ITIL (information technology infrastructure library) compliance.\n\n\nServiceDesk Plus incorporates tools to help users establish process automation. It offers an automatic ticket dispatch function, which distributes new tickets to technicians based on their existing caseload and availability. This helps to manage staff workloads while minimizing the accumulation of unassigned tickets and the service degradations they can cause. Other tools include asset management, a knowledge base builder, project management functions and service level agreement management. \n\n\nFurther automation is provided by the \"business rules\" feature included with ServiceDesk Plus. This allows tickets to be automatically classified, categorized, prioritized and assigned based on a variety of dynamic criteria or rules. ServiceDesk Plus is available as an on-premise installation or as a cloud-hosted service with ServiceDesk Plus On-Demand.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fa96c329-c04e-4d0f-ba42-e5839e17ffaa.png","url":"https://www.softwareadvice.com.au/software/360387/manageengine-servicedesk-plus","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/360387/manageengine-servicedesk-plus#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":231,"ratingValue":4.4},"offers":{"price":"16","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Asset Management Software","position":2,"item":"/directory/1888/it-asset-management/software","@type":"ListItem"},{"name":"AMS for SharePoint vs ManageEngine ServiceDesk Plus","position":3,"item":"https://www.softwareadvice.com.au/compare/271210/360387/ams-for-sharepoint/vs/manageengine-servicedesk-plus","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/compare/271210/360387/ams-for-sharepoint/vs/manageengine-servicedesk-plus#breadcrumblist"}]}
</script>