---
description: Compare osTicket vs GLPI regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: osTicket vs GLPI Comparison
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/3898/knowledge-base/software) > [osTicket \<span\>vs\</span\> GLPI](https://www.softwareadvice.com.au/compare/27500/419465/osticket/vs/glpi)

# Compare osTicket vs GLPI

Canonical: https://www.softwareadvice.com.au/compare/27500/419465/osticket/vs/glpi

> Detailed comparison between osTicket and GLPI. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | osTicket | GLPI |
| **Overall rating** | 4.3/5 | 4.5/5 |
| **Total Reviews** | 75 | 41 |
| **Starting Price** | USD 12.00 | EUR 19.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | - | Live Online, Webinars, Documentation |

## Key features

### osTicket

- Customisable Forms
- Customizable Fields
- Dashboard
- Help Desk Management
- Knowledge Base Management
- Self Service Portal
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Task Management
- Ticket Management

### GLPI

- API
- Asset Tracking
- Contract/License Management
- Customisable Branding
- Customisable Forms
- Customizable Fields
- Customizable Reports
- IT Asset Tracking
- Incident Management
- Knowledge Base Management
- Monitoring
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Supplier Management
- Support Ticket Management
- Task Management
- Ticket Management

## Links

- [View osTicket Profile](https://www.softwareadvice.com.au/software/27500/osticket)
- [View GLPI Profile](https://www.softwareadvice.com.au/software/419465/glpi)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/27500/419465/osticket/vs/glpi)

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