---
description: Compare osTicket vs HubSpot Service Hub regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: osTicket vs HubSpot Service Hub Comparison
---

Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/4318/issue-tracking/software) > [osTicket \<span\>vs\</span\> HubSpot Service Hub](https://www.softwareadvice.com.au/compare/27500/87104/osticket/vs/hubspot-service-hub)

# Compare osTicket vs HubSpot Service Hub

Canonical: https://www.softwareadvice.com.au/compare/27500/87104/osticket/vs/hubspot-service-hub

> Detailed comparison between osTicket and HubSpot Service Hub. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | osTicket | HubSpot Service Hub |
| **Overall rating** | 4.3/5 | 4.4/5 |
| **Total Reviews** | 75 | 187 |
| **Starting Price** | USD 12.00 | USD 15.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | - | In Person, Live Online, Webinars, Documentation |

## Key features

### osTicket

- Automated Routing
- Customisable Forms
- Customizable Fields
- Dashboard
- Help Desk Management
- Knowledge Base Management
- Knowledge Management
- Macros/Templated Responses
- Self Service Portal
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Task Management
- Templates
- Ticket Management

### HubSpot Service Hub

- Account Management
- Automated Routing
- Client Management
- Customisable Forms
- Customizable Fields
- Customizable Reports
- Dashboard
- Help Desk Management
- Knowledge Base Management
- Knowledge Management
- Macros/Templated Responses
- Monitoring
- Real-Time Data
- Self Service Portal
- Service Level Agreement (SLA) Management
- Support Ticket Management
- Task Management
- Templates
- Ticket Management
- Transfers/Routing

## Links

- [View osTicket Profile](https://www.softwareadvice.com.au/software/27500/osticket)
- [View HubSpot Service Hub Profile](https://www.softwareadvice.com.au/software/87104/hubspot-service-hub)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/27500/87104/osticket/vs/hubspot-service-hub)

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