---
description: Compare Salesforce Sales Cloud vs SugarCRM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Salesforce Sales Cloud vs SugarCRM Comparison
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/255/customer-service/software) > [Salesforce Sales Cloud \<span\>vs\</span\> SugarCRM](https://www.softwareadvice.com.au/compare/2764/21128/salesforce-sales-cloud/vs/sugarcrm)

# Compare Salesforce Sales Cloud vs SugarCRM

Canonical: https://www.softwareadvice.com.au/compare/2764/21128/salesforce-sales-cloud/vs/sugarcrm

> Detailed comparison between Salesforce Sales Cloud and SugarCRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Sales Cloud | SugarCRM |
| **Overall rating** | 4.4/5 | 3.8/5 |
| **Total Reviews** | 18783 | 413 |
| **Starting Price** | USD 25.00 | USD 59.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Salesforce Sales Cloud

- AI/Machine Learning
- Batch Processing
- Calendar/Reminder System
- Channel Management
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Engagement Tracking
- For Startups
- Lead Capture
- Lead Management
- Monitoring
- Pipeline Reports
- Proposal Generation
- Real-Time Data
- Referral Tracking
- Reminders
- Sales Activity Management
- Support Ticket Management
- Web-based Deployment

### SugarCRM

- AI/Machine Learning
- Batch Processing
- Calendar/Reminder System
- Channel Management
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Engagement Tracking
- For Startups
- Lead Capture
- Lead Management
- Monitoring
- Pipeline Reports
- Proposal Generation
- Real-Time Data
- Referral Tracking
- Reminders
- Sales Activity Management
- Support Ticket Management
- Web-based Deployment

## Links

- [View Salesforce Sales Cloud Profile](https://www.softwareadvice.com.au/software/2764/salesforce-sales-cloud)
- [View SugarCRM Profile](https://www.softwareadvice.com.au/software/21128/sugarcrm)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/2764/21128/salesforce-sales-cloud/vs/sugarcrm)

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