---
description: Compare Salesforce Sales Cloud vs Keyfax regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Salesforce Sales Cloud vs Keyfax Comparison
---

Breadcrumb: [Home](/) > [Productivity Software](/directory/4366/productivity/software) > [Salesforce Sales Cloud \<span\>vs\</span\> Keyfax](https://www.softwareadvice.com.au/compare/2764/317636/salesforce-sales-cloud/vs/keyfax)

# Compare Salesforce Sales Cloud vs Keyfax

Canonical: https://www.softwareadvice.com.au/compare/2764/317636/salesforce-sales-cloud/vs/keyfax

> Detailed comparison between Salesforce Sales Cloud and Keyfax. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Salesforce Sales Cloud | Keyfax |
| **Overall rating** | 4.4/5 | 4.8/5 |
| **Total Reviews** | 18783 | 5 |
| **Starting Price** | USD 25.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Salesforce Sales Cloud

- API
- Auto-Dialer
- CRM
- Call Center Management
- Channel Management
- Customizable Reports
- Data Integration
- Deal Management
- Knowledge Base Management
- Lead Management
- Multi-Channel Communication
- Pipeline Reports
- Product Catalog
- Proposal Generation
- Reporting & Statistics
- Sales Activity Management
- Scheduling
- Support Ticket Management
- Third-Party Integrations
- Web-based Deployment

### Keyfax

- API
- CRM
- Call Center Management
- Knowledge Base Management
- Multi-Channel Communication
- Reporting & Statistics
- Third-Party Integrations

## Links

- [View Salesforce Sales Cloud Profile](https://www.softwareadvice.com.au/software/2764/salesforce-sales-cloud)
- [View Keyfax Profile](https://www.softwareadvice.com.au/software/317636/keyfax)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/2764/317636/salesforce-sales-cloud/vs/keyfax)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Salesforce Sales Cloud vs Keyfax Comparison","description":"Compare Salesforce Sales Cloud vs Keyfax regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/2764/317636/salesforce-sales-cloud/vs/keyfax","about":[{"@id":"https://www.softwareadvice.com.au/software/2764/salesforce-sales-cloud#software"},{"@id":"https://www.softwareadvice.com.au/software/317636/keyfax#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/2764/317636/salesforce-sales-cloud/vs/keyfax#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.com.au/compare/2764/317636/salesforce-sales-cloud/vs/keyfax#webpage","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"inLanguage":"en-AU","isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"}},{"name":"Salesforce Sales Cloud","description":"Grow your revenue and profits with intelligent sales automation with Sales Cloud. Help every rep be more efficient. Close more deals. Collect cash faster. Boost growth and profit with intelligent automation and integrated tools from Sales Cloud.\n\nThis Salesforce platform has CRM capabilities that include lead management, marketing automation, and contact management. These applications help organisations to manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post-sale. Salesforce Lightning Experience is upgraded CRM version of Sales Cloud that streamlines the sales process by allowing any sales rep to generate and follow-up on leads, manage account activity, track the status of each campaign, and create reports without hassle.\n\nWith Salesforce for Outlook, users can synchronize contacts, calendars, emails, and tasks in both applications without interrupting any business process. Salesforce Sales Cloud for small businesses allows users to manage contacts, track sales deals, manage tasks and events, harvest leads, and track performance. The sales cloud enterprise edition layers in call scripts, team-selling functionality, business workflow, setup approval and automation, custom applications, API integrations, and more.\n\nThe Salesforce CRM solution is available only for software-as-a-service (SaaS) deployment. In addition, this Salesforce app provides a technology stack that covers database and security as well as workflow and user interfaces.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4baaf885-82cd-42e6-9e9e-6141a1869524.png","url":"https://www.softwareadvice.com.au/software/2764/salesforce-sales-cloud","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/2764/salesforce-sales-cloud#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":18783,"ratingValue":4.4},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Keyfax","description":"Keyfax Housing Software Suite consists of four modules, a RESTful API and a powerful Dynamics 365 integration. \n\nKeyfax Repairs Diagnostics provides customer service advisors with a pictorial interface to help them diagnose the correct repair and SOR code. It helps contact centre staff to manage a wide range of tenant repairs more efficiently and effectively.\n\nKeyfax Enquiries Diagnostics helps customer service advisors to manage a wider variety of general tenant enquiries from anti-social behaviour to registering a compliment.\n\nBoth Repairs and Enquiries Diagnostics modules are easily integrated with MS Dynamics 365 and most Housing Management Systems. Keyfax can be launched whenever a Housing repair or enquiry is needed and the results embedded into your CRM or Housing System.\n\nThe diagnostic scripts are easily built and updated to fit your housing organisation’s policies. Keyfax Enquiries and repairs are both supplied with a model script set that can be used as-is, but is simple to enhance or change. \n\nExisting Customers use Keyfax Enquiries Diagnostics for handling:\n-Antisocial behaviour\n-An abandoned property\n-An abandoned vehicle\n-Illegal parking\n-Fly tipping\n-Criminal behaviour\n-COVID 19 Services\n-Renting a garage\n-Rent balance enquiries\n-Requesting an aid or adaptation\n-Request for money advice\n-Rearranging an appointment\n-Raising a complaint\n-Registering a compliment\n\nKeyfax Repairs Online provides a simple online interface for residents to self-serve their repairs enquiries. Because it is accessible 24 hours a day, via any internet device, it offers an alternative channel for tenant queries. This, in turn, takes the pressure off the Contact Centre from handling all incoming queries, and at a fraction of the normal cost.\n\nKeyfax Enquiries Online gives tenants the tools to help themselves, by providing a simple way to make general housing enquiries.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/275788d3-d7e3-48a4-96cd-86f199037991.png","url":"https://www.softwareadvice.com.au/software/317636/keyfax","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/317636/keyfax#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":5,"ratingValue":4.8},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Chrome"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Productivity Software","position":2,"item":"/directory/4366/productivity/software","@type":"ListItem"},{"name":"Salesforce Sales Cloud vs Keyfax","position":3,"item":"https://www.softwareadvice.com.au/compare/2764/317636/salesforce-sales-cloud/vs/keyfax","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/compare/2764/317636/salesforce-sales-cloud/vs/keyfax#breadcrumblist"}]}
</script>