---
description: Compare Salesforce Sales Cloud vs Pega CRM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Salesforce Sales Cloud vs Pega CRM Comparison
---

Breadcrumb: [Home](/) > [Insurance CRM Software](/directory/342/insurance-crm/software) > [Salesforce Sales Cloud \<span\>vs\</span\> Pega CRM](https://www.softwareadvice.com.au/compare/2764/4045/salesforce-sales-cloud/vs/pega-crm)

# Compare Salesforce Sales Cloud vs Pega CRM

Canonical: https://www.softwareadvice.com.au/compare/2764/4045/salesforce-sales-cloud/vs/pega-crm

> Detailed comparison between Salesforce Sales Cloud and Pega CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Sales Cloud | Pega CRM |
| **Overall rating** | 4.4/5 | 3.9/5 |
| **Total Reviews** | 18783 | 13 |
| **Starting Price** | USD 25.00 | USD 90.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Salesforce Sales Cloud

- CRM
- Contact Management
- Customer Database
- Email Management
- Email Marketing
- For Insurance Industry
- Internal Chat Integration
- Knowledge Base Management
- Lead Management
- Live Chat
- Mobile Access
- Monitoring
- Real-Time Reporting
- Referral Tracking
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Support Ticket Management
- Territory Management
- Workflow Management

### Pega CRM

- CRM
- Contact Management
- Customer Database
- Email Management
- Email Marketing
- For Insurance Industry
- Internal Chat Integration
- Knowledge Base Management
- Lead Management
- Live Chat
- Mobile Access
- Monitoring
- Real-Time Reporting
- Referral Tracking
- Reporting/Analytics
- Sales Pipeline Management
- Segmentation
- Support Ticket Management
- Territory Management
- Workflow Management

## Links

- [View Salesforce Sales Cloud Profile](https://www.softwareadvice.com.au/software/2764/salesforce-sales-cloud)
- [View Pega CRM Profile](https://www.softwareadvice.com.au/software/4045/pega-crm)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/2764/4045/salesforce-sales-cloud/vs/pega-crm)

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