---
description: Compare GoTo Connect vs 800.com regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: GoTo Connect vs 800.com Comparison
---

Breadcrumb: [Home](/) > [Internal Communication Software](/directory/4370/employee-communication-tools/software) > [GoTo Connect \<span\>vs\</span\> 800.com](https://www.softwareadvice.com.au/compare/2766/120982/goto-connect/vs/800-com)

# Compare GoTo Connect vs 800.com

Canonical: https://www.softwareadvice.com.au/compare/2766/120982/goto-connect/vs/800-com

> Detailed comparison between GoTo Connect and 800.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | GoTo Connect | 800.com |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 668 | 313 |
| **Starting Price** | - | USD 149.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Key features

### GoTo Connect

- API
- Archiving & Retention
- Call Conferencing
- Call Monitoring
- Call Recording
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking Metrics
- Caller ID
- Fax Management
- Live Chat
- Mobile Access
- On-Demand Recording
- Online Voice Transmission
- Real-Time Reporting
- Recording
- Virtual Call Center
- Voice Mail
- Voicemail Transcription

### 800.com

- API
- Archiving & Retention
- Call Conferencing
- Call Monitoring
- Call Recording
- Call Routing
- Call Screening
- Call Scripting
- Call Tracking Metrics
- Caller ID
- Fax Management
- Live Chat
- Mobile Access
- On-Demand Recording
- Online Voice Transmission
- Real-Time Reporting
- Recording
- Virtual Call Center
- Voice Mail
- Voicemail Transcription

## Links

- [View GoTo Connect Profile](https://www.softwareadvice.com.au/software/2766/goto-connect)
- [View 800.com Profile](https://www.softwareadvice.com.au/software/120982/800-com)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/2766/120982/goto-connect/vs/800-com)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GoTo Connect vs 800.com Comparison","description":"Compare GoTo Connect vs 800.com regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/2766/120982/goto-connect/vs/800-com","about":[{"@id":"https://www.softwareadvice.com.au/software/2766/goto-connect#software"},{"@id":"https://www.softwareadvice.com.au/software/120982/800-com#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/2766/120982/goto-connect/vs/800-com#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.com.au/compare/2766/120982/goto-connect/vs/800-com#webpage","isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"GoTo Connect","description":"GoTo Connect is the all-in-one phone, meeting and messaging software built for SMBs. It boasts an enterprise-class phone system with 100+ features with inclusive minutes for local, long distance &amp; international calls; video and audio conferencing with screen share for up to 250 people; and messaging for 1:1, Group Chat, Team channels, file sharing, plus SMS for external messages.\n\nGoTo Connect brings communications together with the best admin tools on the market, #1 customer-rated support, and a full suite of customer engagement tools including webinars and contact center— all delivered on the most reliable platform, while priced to give incredible value.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2d3bed16-db03-4003-b4af-7c05a2f62e83.png","url":"https://www.softwareadvice.com.au/software/2766/goto-connect","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/2766/goto-connect#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":668},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"800.com","description":"800.com is a call tracking solution that helps businesses utilize toll-free numbers to manage and optimize customer interactions with text messaging, call routing, professional greetings and more on a centralized platform. It enables staff members to forward calls to designated numbers and block spam calls, increasing overall team productivity.\n\n\n800.com allows supervisors to create digital call recording files to verify facts, track employee performance and categorize customer calls. With the call notification and reporting functionalities, employees can track callers, forward calls to specific coworkers, add notes and monitor overall sales operations. Additionally, it lets team members automatically transfer voicemails to employee emails with text and audio recordings.\n\n\n800.com provides a call ID module, which enables professionals to receive and monitor caller names and phone numbers. It is available on monthly and annual subscriptions and support is extended via live chat, email, FAQs, documentation, phone and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ceebae89-3fcf-45de-901a-4563f1ea0516.png","url":"https://www.softwareadvice.com.au/software/120982/800-com","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/120982/800-com#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":313},"offers":{"price":"149","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Internal Communication Software","position":2,"item":"/directory/4370/employee-communication-tools/software","@type":"ListItem"},{"name":"GoTo Connect vs 800.com","position":3,"item":"https://www.softwareadvice.com.au/compare/2766/120982/goto-connect/vs/800-com","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/compare/2766/120982/goto-connect/vs/800-com#breadcrumblist"}]}
</script>
