---
description: Compare GoTo Connect vs 3CX regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: GoTo Connect vs 3CX Comparison
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/1718/call-recording/software) > [GoTo Connect \<span\>vs\</span\> 3CX](https://www.softwareadvice.com.au/compare/2766/4936/goto-connect/vs/3cx-phone-system)

# Compare GoTo Connect vs 3CX

Canonical: https://www.softwareadvice.com.au/compare/2766/4936/goto-connect/vs/3cx-phone-system

> Detailed comparison between GoTo Connect and 3CX. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | GoTo Connect | 3CX |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 668 | 465 |
| **Starting Price** | - | $350.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### GoTo Connect

- API
- Archiving & Retention
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Scripting
- Caller Profiles
- Computer Telephony Integration
- Dashboard
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Progressive Dialer
- Real-Time Chat
- Recording
- Video Conferencing
- Virtual Call Center
- Virtual Extensions

### 3CX

- API
- Archiving & Retention
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Scripting
- Caller Profiles
- Computer Telephony Integration
- Dashboard
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-User Collaboration
- Progressive Dialer
- Real-Time Chat
- Recording
- Video Conferencing
- Virtual Call Center
- Virtual Extensions

## Links

- [View GoTo Connect Profile](https://www.softwareadvice.com.au/software/2766/goto-connect)
- [View 3CX Profile](https://www.softwareadvice.com.au/software/4936/3cx-phone-system)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/2766/4936/goto-connect/vs/3cx-phone-system)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GoTo Connect vs 3CX Comparison","description":"Compare GoTo Connect vs 3CX regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/2766/4936/goto-connect/vs/3cx-phone-system","about":[{"@id":"https://www.softwareadvice.com.au/software/2766/goto-connect#software"},{"@id":"https://www.softwareadvice.com.au/software/4936/3cx-phone-system#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/2766/4936/goto-connect/vs/3cx-phone-system#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/2766/4936/goto-connect/vs/3cx-phone-system#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"GoTo Connect","description":"GoTo Connect is the all-in-one phone, meeting and messaging software built for SMBs. It boasts an enterprise-class phone system with 100+ features with inclusive minutes for local, long distance &amp; international calls; video and audio conferencing with screen share for up to 250 people; and messaging for 1:1, Group Chat, Team channels, file sharing, plus SMS for external messages.\n\nGoTo Connect brings communications together with the best admin tools on the market, #1 customer-rated support, and a full suite of customer engagement tools including webinars and contact center— all delivered on the most reliable platform, while priced to give incredible value.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2d3bed16-db03-4003-b4af-7c05a2f62e83.png","url":"https://www.softwareadvice.com.au/software/2766/goto-connect","@id":"https://www.softwareadvice.com.au/software/2766/goto-connect#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":668},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"3CX","description":"3CX is a business communication platform that helps businesses streamline calling, video, and live chat. The platform has evolved from a PBX system into a full-featured communications solution that allows businesses to manage their voice, video and messaging needs.\n\nThe platform offers flexible on-premises and cloud deployment options. It provides a secure private solution with no data uploads to third parties. In addition to calling and video features, 3CX includes advanced contact center capabilities, including call queue strategies, detailed call reporting, recording, wallboards and switchboards.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/757381d8-aeb4-4486-b7ff-d311c7eb3c03.png","url":"https://www.softwareadvice.com.au/software/4936/3cx-phone-system","@id":"https://www.softwareadvice.com.au/software/4936/3cx-phone-system#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":465},"offers":{"price":"350","@type":"Offer","priceCurrency":"AUD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.com.au/compare/2766/4936/goto-connect/vs/3cx-phone-system#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Recording Software","position":2,"item":"/directory/1718/call-recording/software","@type":"ListItem"},{"name":"GoTo Connect vs 3CX","position":3,"item":"https://www.softwareadvice.com.au/compare/2766/4936/goto-connect/vs/3cx-phone-system","@type":"ListItem"}]}]}
</script>
