---
description: Compare Convoso vs Intermedia Unite regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Convoso vs Intermedia Unite Comparison
---

Breadcrumb: [Home](/) > [Call Center Scripting Software](/directory/3441/scripting/software) > [Convoso \<span\>vs\</span\> Intermedia Unite](https://www.softwareadvice.com.au/compare/2799/146704/safesoft-contact/vs/intermedia-unite)

# Compare Convoso vs Intermedia Unite

Canonical: https://www.softwareadvice.com.au/compare/2799/146704/safesoft-contact/vs/intermedia-unite

> Detailed comparison between Convoso and Intermedia Unite. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Convoso | Intermedia Unite |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 387 | 188 |
| **Starting Price** | USD 90.00 | USD 27.99 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Convoso

- API
- Access Controls/Permissions
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Routing
- Call Tracking
- Computer Telephony Integration
- Contact Database
- Customer History
- Customizable Reports
- Email Management
- Monitoring
- Multi-Channel Communication
- Performance Management
- Queue Management
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting/Analytics

### Intermedia Unite

- API
- Access Controls/Permissions
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Routing
- Call Tracking
- Computer Telephony Integration
- Contact Database
- Customer History
- Customizable Reports
- Email Management
- Monitoring
- Multi-Channel Communication
- Performance Management
- Queue Management
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Reporting/Analytics

## Links

- [View Convoso Profile](https://www.softwareadvice.com.au/software/2799/safesoft-contact)
- [View Intermedia Unite Profile](https://www.softwareadvice.com.au/software/146704/intermedia-unite)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/2799/146704/safesoft-contact/vs/intermedia-unite)

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