---
description: Compare TeamSupport vs Gorgias regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: TeamSupport vs Gorgias Comparison
---

Breadcrumb: [Home](/) > [IT Ticketing Systems Software](/directory/1630/it-ticketing/software) > [TeamSupport \<span\>vs\</span\> Gorgias](https://www.softwareadvice.com.au/compare/2808/162532/teamsupport/vs/gorgias)

# Compare TeamSupport vs Gorgias

Canonical: https://www.softwareadvice.com.au/compare/2808/162532/teamsupport/vs/gorgias

> Detailed comparison between TeamSupport and Gorgias. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | TeamSupport | Gorgias |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 848 | 133 |
| **Starting Price** | USD 45.00 | USD 60.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### TeamSupport

- API
- Chat/Messaging
- Customer Complaint Tracking
- Customer Database
- Customisable Branding
- Dashboard
- Email Management
- Email Templates
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Quality Assurance
- Real-Time Chat
- Reporting/Analytics
- Routing
- Social Media Monitoring
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

### Gorgias

- API
- Chat/Messaging
- Customer Complaint Tracking
- Customer Database
- Customisable Branding
- Dashboard
- Email Management
- Email Templates
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Quality Assurance
- Real-Time Chat
- Reporting/Analytics
- Routing
- Social Media Monitoring
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

## Links

- [View TeamSupport Profile](https://www.softwareadvice.com.au/software/2808/teamsupport)
- [View Gorgias Profile](https://www.softwareadvice.com.au/software/162532/gorgias)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/2808/162532/teamsupport/vs/gorgias)

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