---
description: Compare WhatsApp vs Trengo regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: WhatsApp vs Trengo Comparison
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [WhatsApp \<span\>vs\</span\> Trengo](https://www.softwareadvice.com.au/compare/285733/355824/whatsapp/vs/trengo)

# Compare WhatsApp vs Trengo

Canonical: https://www.softwareadvice.com.au/compare/285733/355824/whatsapp/vs/trengo

> Detailed comparison between WhatsApp and Trengo. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | WhatsApp | Trengo |
| **Overall rating** | 4.7/5 | 4.1/5 |
| **Total Reviews** | 16297 | 26 |
| **Starting Price** | - | EUR 125.00 |
| **Free Trial** | No | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Not Offered | In Person, Live Online, Webinars, Documentation |

## Key features

### WhatsApp

- @mentions
- API
- Alerts/Notifications
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Personalization
- Real-Time Chat
- Real-Time Notifications
- Real-time Consumer-facing Chat
- SMS Messaging
- Screen Sharing
- Search/Filter
- Third-Party Integrations
- Video Conferencing

### Trengo

- @mentions
- API
- Alerts/Notifications
- Autoresponders
- CRM
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Personalization
- Real-Time Chat
- Real-Time Notifications
- Real-time Consumer-facing Chat
- SMS Messaging
- Screen Sharing
- Search/Filter
- Third-Party Integrations
- Video Conferencing

## Links

- [View WhatsApp Profile](https://www.softwareadvice.com.au/software/285733/whatsapp)
- [View Trengo Profile](https://www.softwareadvice.com.au/software/355824/trengo)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/285733/355824/whatsapp/vs/trengo)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"WhatsApp vs Trengo Comparison","description":"Compare WhatsApp vs Trengo regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/285733/355824/whatsapp/vs/trengo","about":[{"@id":"https://www.softwareadvice.com.au/software/285733/whatsapp#software"},{"@id":"https://www.softwareadvice.com.au/software/355824/trengo#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/285733/355824/whatsapp/vs/trengo#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.com.au/compare/285733/355824/whatsapp/vs/trengo#webpage","isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"WhatsApp","description":"WhatsApp enables businesses to connect with customers using real-time chat. The app can be used to answer customer questions in real-time while highlighting products and services. Users can create business profiles on WhatsApp with helpful information for customers such as physical addresses, business descriptions, websites, and more. The app can be downloaded as a desktop app or mobile app for iOS and Android devices. \n\nWhatsApp provides digital labels that can be used to organize contacts and chats. To save time, users can utilize quick replies when answering common questions from customers or other team members. Other WhatsApp features include group chats, file sharing, customizable notifications, voice and video calling, and more. \n\nWhatsApp is available as a free solution. Support is provided via an online help center.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fe236d0d-e444-4344-a908-a484d0846463.webp","url":"https://www.softwareadvice.com.au/software/285733/whatsapp","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/285733/whatsapp#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":16297},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Trengo","description":"We're dedicated to customer delight. We believe that turning conversations into relationships is a competitive edge. And unlocking more moments of genuine delight in every interaction will fuel that growth.\n\nAutomate repetitive work to unleash meaningful conversations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ee963b1c-4006-42b9-8845-6b996c5562e1.png","url":"https://www.softwareadvice.com.au/software/355824/trengo","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/355824/trengo#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":26},"offers":{"price":"125","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Communications Management Software","position":2,"item":"/directory/4742/customer-communications-mngt/software","@type":"ListItem"},{"name":"WhatsApp vs Trengo","position":3,"item":"https://www.softwareadvice.com.au/compare/285733/355824/whatsapp/vs/trengo","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/compare/285733/355824/whatsapp/vs/trengo#breadcrumblist"}]}
</script>