---
description: Compare Incident & Hazard ID vs Freshservice regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Incident & Hazard ID vs Freshservice Comparison
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/4577/incident-management/software) > [Incident & Hazard ID \<span\>vs\</span\> Freshservice](https://www.softwareadvice.com.au/compare/298667/436317/incident-and-hazard-id/vs/freshservice)

# Compare Incident & Hazard ID vs Freshservice

Canonical: https://www.softwareadvice.com.au/compare/298667/436317/incident-and-hazard-id/vs/freshservice

> Detailed comparison between Incident & Hazard ID and Freshservice. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Incident & Hazard ID | Freshservice |
| **Overall rating** | - | 4.5/5 |
| **Total Reviews** | 0 | 728 |
| **Starting Price** | USD 399.00 | USD 19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | 24/7 (Live rep) | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Incident & Hazard ID

- API
- Activity Dashboard
- Corrective and Preventive Actions (CAPA)
- Customizable Templates
- Disaster Recovery
- Forms Management
- IT Incident Management
- Incident Reporting
- Investigation Management
- Issue Management
- Mobile Alerts
- Monitoring
- Multi-Language
- Risk Analysis
- Risk Assessment
- Self Service Portal
- Single Sign On
- Status Tracking
- Third-Party Integrations

### Freshservice

- API
- Activity Dashboard
- Automated Discovery
- Corrective and Preventive Actions (CAPA)
- Customizable Templates
- Disaster Recovery
- Forms Management
- IT Incident Management
- Incident Reporting
- Investigation Management
- Issue Management
- Mobile Alerts
- Monitoring
- Multi-Language
- Risk Analysis
- Risk Assessment
- Self Service Portal
- Single Sign On
- Status Tracking
- Third-Party Integrations

## Links

- [View Incident & Hazard ID Profile](https://www.softwareadvice.com.au/software/298667/incident-and-hazard-id)
- [View Freshservice Profile](https://www.softwareadvice.com.au/software/436317/freshservice)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/298667/436317/incident-and-hazard-id/vs/freshservice)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Incident &amp; Hazard ID vs Freshservice Comparison","description":"Compare Incident & Hazard ID vs Freshservice regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/298667/436317/incident-and-hazard-id/vs/freshservice","about":[{"@id":"https://www.softwareadvice.com.au/software/298667/incident-and-hazard-id#software"},{"@id":"https://www.softwareadvice.com.au/software/436317/freshservice#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/298667/436317/incident-and-hazard-id/vs/freshservice#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/298667/436317/incident-and-hazard-id/vs/freshservice#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"Incident & Hazard ID","description":"The Incident &amp; Hazard ID mobile app by Safety Hive helps organizations with incident reporting, hazard identification, risk assessments and more. It offers offline data capture capabilities and can be used in iOS and Android devices. The app offers an easy-to-use interface with photo capture capabilities plus customizable templates, an asset database, GPS location tracking, data export, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/36d4f3a8-714a-4bda-9b81-0d7877fac8d3.png","url":"https://www.softwareadvice.com.au/software/298667/incident-and-hazard-id","@id":"https://www.softwareadvice.com.au/software/298667/incident-and-hazard-id#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"399","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Freshservice","description":"Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers features that include a ticketing system, self-service portal and knowledgebase. The solution also provides a mobile app for iOS and Android that allows IT administrators to service requests remotely.\n\nFreshservice provides ITIL-ready components that help administrators manage assets, incidents, problems, change and releases. The Asset Management component helps organizations exercise control over their IT assets. Software/ hardware assets can be added, tagged, tracked and delinked, ensuring asset visibility and awareness.\n\nFreshservice also offers a gamification module called \"Arcade\". This module enables IT agents to score points and gamify IT related tasks. The solution allows administrators to generate pre-defined reports for incidents and changes using various filters. Freshservice can be integrated with third-party apps for managing the service desk. It is available on an annual subscription basis that includes support via email and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b606079a-349c-43b9-8690-fa1ab825b3cb.png","url":"https://www.softwareadvice.com.au/software/436317/freshservice","@id":"https://www.softwareadvice.com.au/software/436317/freshservice#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":728},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.com.au/compare/298667/436317/incident-and-hazard-id/vs/freshservice#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Incident Management Software","position":2,"item":"/directory/4577/incident-management/software","@type":"ListItem"},{"name":"Incident & Hazard ID vs Freshservice","position":3,"item":"https://www.softwareadvice.com.au/compare/298667/436317/incident-and-hazard-id/vs/freshservice","@type":"ListItem"}]}]}
</script>