---
description: Compare SolarWinds Service Desk vs Domotz regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: SolarWinds Service Desk vs Domotz Comparison
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/4256/service-desk/software) > [SolarWinds Service Desk \<span\>vs\</span\> Domotz](https://www.softwareadvice.com.au/compare/30413/443321/samanage/vs/domotz-pro)

# Compare SolarWinds Service Desk vs Domotz

Canonical: https://www.softwareadvice.com.au/compare/30413/443321/samanage/vs/domotz-pro

> Detailed comparison between SolarWinds Service Desk and Domotz. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SolarWinds Service Desk | Domotz |
| **Overall rating** | 4.6/5 | 4.9/5 |
| **Total Reviews** | 577 | 126 |
| **Starting Price** | USD 39.00 | USD 1.50 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### SolarWinds Service Desk

- API
- Access Controls/Permissions
- Activity Tracking
- Audit Trail
- Capacity Management
- Customisable Branding
- Customizable Reports
- Dashboard
- IT Asset Management
- IT Reporting
- Issue Management
- Knowledge Management
- Monitoring
- Performance Metrics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Single Sign On
- Ticket Management

### Domotz

- API
- Access Controls/Permissions
- Activity Tracking
- Audit Trail
- Capacity Management
- Customisable Branding
- Customizable Reports
- Dashboard
- IT Asset Management
- IT Reporting
- Issue Management
- Knowledge Management
- Monitoring
- Performance Metrics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Single Sign On
- Ticket Management

## Links

- [View SolarWinds Service Desk Profile](https://www.softwareadvice.com.au/software/30413/samanage)
- [View Domotz Profile](https://www.softwareadvice.com.au/software/443321/domotz-pro)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/30413/443321/samanage/vs/domotz-pro)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SolarWinds Service Desk vs Domotz Comparison","description":"Compare SolarWinds Service Desk vs Domotz regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/30413/443321/samanage/vs/domotz-pro","about":[{"@id":"https://www.softwareadvice.com.au/software/30413/samanage#software"},{"@id":"https://www.softwareadvice.com.au/software/443321/domotz-pro#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/30413/443321/samanage/vs/domotz-pro#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/30413/443321/samanage/vs/domotz-pro#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"inLanguage":"en-AU"},{"name":"SolarWinds Service Desk","description":"SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITSM) functionalities. SolarWinds Service Desk offers comprehensive service desk functionality that helps businesses respond to service requests in a timely manner, resulting in improved support.\n\n\nSolarWinds Service Desk is a cloud-based software offered for an annual subscription. In the system, users can manage service tickets and company assets. It also works on the go from any smartphone or tablet equipped with a web browser.\n\n\nSolarWinds Service Desk integrates with other applications, including Google Apps, Salesforce.com, OneLogin and over 140 other applications. Users can submit service tickets through either email or the inbuilt self-service portal. The portal empowers users to search for a solution independently using the system's configurable knowledge base. Customers can also submit a new request and check on the status of a pending issue.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/930a4680-ba13-4b88-ab6f-1530e6a55ee0.png","url":"https://www.softwareadvice.com.au/software/30413/samanage","@id":"https://www.softwareadvice.com.au/software/30413/samanage#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":577},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Domotz","description":"Domotz is a network monitoring and management platform designed for MSPs, IT professionals, system integrators, and enterprises that need complete visibility and operational control across distributed networks.\n\nStart with Free Discovery to automatically identify devices, map network topology, and surface critical insights using real production data. No credit card is required. Free Discovery allows you to evaluate your environment, uncover risks, and understand device health before making a purchasing decision.\n\nWhen you are ready to move forward, Domotz offers simple and transparent pricing at $1.50 per device per month. Every monitored device includes full access to the platform. There are no feature tiers, no limits on users, and no hidden fees. All capabilities are available from day one.\n\nDomotz enables continuous monitoring and operational management of routers, switches, firewalls, access points, servers, cameras, printers, and IoT devices. Devices are automatically discovered and classified across multiple networks. Proactive alerts and insights help teams identify and resolve issues before they impact users.\n\nThe platform integrates with more than 500 tools, including PSA platforms, documentation systems, automation tools, and leading network vendors. Unlimited users are supported with role based access, allowing teams to collaborate securely and efficiently.\n\nDomotz is built to scale from a single site to thousands of devices across multiple locations. Devices can be added or removed at any time, networks can be managed centrally, and subscriptions can be canceled whenever needed. Domotz delivers enterprise grade network monitoring and management while remaining easy to deploy and operate.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/702e9362-393d-4bf1-9b2f-963a94b7ed89.png","url":"https://www.softwareadvice.com.au/software/443321/domotz-pro","@id":"https://www.softwareadvice.com.au/software/443321/domotz-pro#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":126},"offers":{"price":"1.5","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.com.au/compare/30413/443321/samanage/vs/domotz-pro#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Service Desk Software","position":2,"item":"/directory/4256/service-desk/software","@type":"ListItem"},{"name":"SolarWinds Service Desk vs Domotz","position":3,"item":"https://www.softwareadvice.com.au/compare/30413/443321/samanage/vs/domotz-pro","@type":"ListItem"}]}]}
</script>