---
description: Compare DevTrack vs JIRA Service Management regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: DevTrack vs JIRA Service Management Comparison
---

Breadcrumb: [Home](/) > [Bug Tracking Software](/directory/4721/bug-tracking/software) > [DevTrack \<span\>vs\</span\> JIRA Service Management](https://www.softwareadvice.com.au/compare/30425/116349/devtrack/vs/jira-service-management)

# Compare DevTrack vs JIRA Service Management

Canonical: https://www.softwareadvice.com.au/compare/30425/116349/devtrack/vs/jira-service-management

> Detailed comparison between DevTrack and JIRA Service Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | DevTrack | JIRA Service Management |
| **Overall rating** | 4.3/5 | 4.5/5 |
| **Total Reviews** | 15 | 770 |
| **Starting Price** | USD 20.00 | USD 20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### DevTrack

- API
- Agile Methodologies
- Assignment Management
- Audit Trail
- Backlog Management
- Bug Tracking
- Collaboration Tools
- Issue Management
- Knowledge Base Management
- Project Management
- Task Management
- Ticket Management
- Workflow Management

### JIRA Service Management

- API
- Agile Methodologies
- Asset Tracking
- Assignment Management
- Audit Trail
- Backlog Management
- Bug Tracking
- Collaboration Tools
- Customer Complaint Tracking
- Customizable Reports
- For IT Project Management
- Issue Management
- Issue Scheduling
- Knowledge Base Management
- Project Management
- Scheduling
- Support Ticket Management
- Task Management
- Ticket Management
- Workflow Management

## Links

- [View DevTrack Profile](https://www.softwareadvice.com.au/software/30425/devtrack)
- [View JIRA Service Management Profile](https://www.softwareadvice.com.au/software/116349/jira-service-management)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/30425/116349/devtrack/vs/jira-service-management)

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