---
description: Compare Text Request vs DoubleTick regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Text Request vs DoubleTick Comparison
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Text Request \<span\>vs\</span\> DoubleTick](https://www.softwareadvice.com.au/compare/306855/380857/text-request/vs/double-tick)

# Compare Text Request vs DoubleTick

Canonical: https://www.softwareadvice.com.au/compare/306855/380857/text-request/vs/double-tick

> Detailed comparison between Text Request and DoubleTick. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Text Request | DoubleTick |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 1193 | 2 |
| **Starting Price** | USD 59.00 | INR 220.73 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person |

## Key features

### Text Request

- API
- Campaign Scheduling
- Contact Management
- Customer Segmentation
- Dashboard
- Live Chat
- Mass Texting
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Personalization
- Polls/Voting
- Real-Time Chat
- Real-Time Data
- Reminders
- Review Monitoring
- Scheduled Messaging
- Surveys & Feedback
- Video Conferencing

### DoubleTick

- API
- CRM
- Contact Management
- Customer Segmentation
- Mass Texting
- Monitoring

## Links

- [View Text Request Profile](https://www.softwareadvice.com.au/software/306855/text-request)
- [View DoubleTick Profile](https://www.softwareadvice.com.au/software/380857/double-tick)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/306855/380857/text-request/vs/double-tick)

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