---
description: Compare Neon CRM vs CiviCRM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Neon CRM vs CiviCRM Comparison
---

Breadcrumb: [Home](/) > [Fundraising and Donor Management Software](/directory/417/fundraising-software/software) > [Neon CRM \<span\>vs\</span\> CiviCRM](https://www.softwareadvice.com.au/compare/3122/4796/neoncrm/vs/civicrm)

# Compare Neon CRM vs CiviCRM

Canonical: https://www.softwareadvice.com.au/compare/3122/4796/neoncrm/vs/civicrm

> Detailed comparison between Neon CRM and CiviCRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Neon CRM | CiviCRM |
| **Overall rating** | 4.3/5 | 3.9/5 |
| **Total Reviews** | 613 | 41 |
| **Starting Price** | USD 139.00 | USD 0.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Neon CRM

- ACH Payment Processing
- API
- Activity Tracking
- Alumni Management
- CRM
- Contribution Tracking
- Customizable Reports
- Dashboard
- Discount Management
- Donor Discovery
- Email Management
- For Nonprofits
- Member Communication
- Membership Management
- Membership Renewals
- Pledge Management
- Receipt Management
- Reminders
- Web Forms
- Workflow Management

### CiviCRM

- ACH Payment Processing
- API
- Activity Tracking
- Alumni Management
- CRM
- Contribution Tracking
- Customizable Reports
- Dashboard
- Discount Management
- Donor Discovery
- Email Management
- For Nonprofits
- Member Communication
- Membership Management
- Membership Renewals
- Pledge Management
- Receipt Management
- Reminders
- Web Forms
- Workflow Management

## Links

- [View Neon CRM Profile](https://www.softwareadvice.com.au/software/3122/neoncrm)
- [View CiviCRM Profile](https://www.softwareadvice.com.au/software/4796/civicrm)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/3122/4796/neoncrm/vs/civicrm)

-----

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