---
description: Compare Survicate vs SmartSurvey regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Survicate vs SmartSurvey Comparison
---

Breadcrumb: [Home](/) > [NPS Software](/directory/4116/nps/software) > [Survicate \<span\>vs\</span\> SmartSurvey](https://www.softwareadvice.com.au/compare/31821/156523/survicate/vs/smartsurvey)

# Compare Survicate vs SmartSurvey

Canonical: https://www.softwareadvice.com.au/compare/31821/156523/survicate/vs/smartsurvey

> Detailed comparison between Survicate and SmartSurvey. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Survicate | SmartSurvey |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 99 | 114 |
| **Starting Price** | USD 0.00 | GBP 0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Survicate

- API
- CRM
- Customisable Branding
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Mobile Survey
- Performance Metrics
- Process/Workflow Automation
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Response Quotas
- SSL Security
- Search/Filter
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

### SmartSurvey

- API
- CRM
- Customisable Branding
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Mobile Survey
- Performance Metrics
- Process/Workflow Automation
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Response Quotas
- SSL Security
- Search/Filter
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Survicate Profile](https://www.softwareadvice.com.au/software/31821/survicate)
- [View SmartSurvey Profile](https://www.softwareadvice.com.au/software/156523/smartsurvey)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/31821/156523/survicate/vs/smartsurvey)

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