---
description: Compare Survicate vs zenloop regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Survicate vs zenloop Comparison
---

Breadcrumb: [Home](/) > [NPS Software](/directory/4116/nps/software) > [Survicate \<span\>vs\</span\> zenloop](https://www.softwareadvice.com.au/compare/31821/175828/survicate/vs/zenloop)

# Compare Survicate vs zenloop

Canonical: https://www.softwareadvice.com.au/compare/31821/175828/survicate/vs/zenloop

> Detailed comparison between Survicate and zenloop. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Survicate | zenloop |
| **Overall rating** | 4.6/5 | 4.9/5 |
| **Total Reviews** | 99 | 30 |
| **Starting Price** | USD 0.00 | EUR 99.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Survicate

- API
- CRM
- Customisable Branding
- Customizable Reports
- Dashboard
- Mobile Survey
- Multi-Channel Communication
- NPS Survey Structure
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Search/Filter
- Segmentation
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Website Integration

### zenloop

- API
- CRM
- Customisable Branding
- Customizable Reports
- Dashboard
- Mobile Survey
- Multi-Channel Communication
- NPS Survey Structure
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Search/Filter
- Segmentation
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Website Integration

## Links

- [View Survicate Profile](https://www.softwareadvice.com.au/software/31821/survicate)
- [View zenloop Profile](https://www.softwareadvice.com.au/software/175828/zenloop)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/31821/175828/survicate/vs/zenloop)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Survicate vs zenloop Comparison","description":"Compare Survicate vs zenloop regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/31821/175828/survicate/vs/zenloop","about":[{"@id":"https://www.softwareadvice.com.au/software/31821/survicate#software"},{"@id":"https://www.softwareadvice.com.au/software/175828/zenloop#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/31821/175828/survicate/vs/zenloop#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.com.au/compare/31821/175828/survicate/vs/zenloop#webpage","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"inLanguage":"en-AU","isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"}},{"name":"Survicate","description":"Survicate is the complete customer feedback platform that helps you gather continuous insights at scale and act on them with confidence.\n\nWith advanced analysis tools, AI-powered insights, and 360-view customizable dashboards, Survicate helps you turn raw feedback into actionable strategies that boost customer satisfaction, reduce churn, refine products, and sharpen marketing efforts.\n\nConnect Survicate seamlessly with various native integrations and act on the collected insights instantly. \n\nKey features include:\n- Run highly targeted surveys via email, link, website, in-product, and mobile apps\n- Connect 40+ native integrations, like HubSpot, Braze, Slack, Salesforce, and more\n- Visualize real-time data with customizable Dashboards &amp; widgets\n- Analyze &amp; categorize feedback &amp; sentiment faster with the AI-powered Insights Hub\n- Instantly uncover trends and customer needs with the Research Assistant AI chat\n- Collect feedback in multiple languages to automatically reach a global audience\n\nCommon use cases include:\n- Identify feature requests, uncover usability issues, and validate ideas directly with users. Prioritize roadmaps based on real feedback gathered via in-product, mobile, and web surveys.\n- Run post-interaction CSAT and NPS® surveys to understand customer satisfaction and improve performance. Spot detractors early and respond before they churn.\n- Collect insights to improve messaging, conversion, and brand positioning. Test landing page effectiveness or campaign recall with targeted surveys &amp; analyze results quickly with AI. Then, connect with 40+ native integrations to automate workflows &amp; personalize communications effortlessly.\n- Understand user experience inside mobile &amp; web apps. Catch negative feedback before it hits review sites by triggering contextual surveys based on app behavior​​. Aggregate reviews from external sites and easily categorize, extract insights, and analyze with AI.\n- Reach audiences in multiple languages through multilingual surveys with personalized logic. Capture consistent feedback globally while centralizing data for efficient analysis.\n- Use the AI-powered Research Assistant to summarize qualitative responses and trends at scale. Run continuous research with targeted surveys and surface unexpected insights through the Insights Hub​.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4c899d53-7932-4f40-83e1-fde3c9c96de2.png","url":"https://www.softwareadvice.com.au/software/31821/survicate","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/31821/survicate#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":99,"ratingValue":4.6},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"zenloop","description":"zenloop is a Berlin-based SaaS company that offers a CX Action Management platform. \n\nAs the pioneer in Action Management, zenloop enables top global corporations such as Deichmann, Hello Fresh, Tier Mobility, VW group, Kraft Heinz, Jochen Schweizer, and Henkel to boost customer retention, advocacy, and customer value through CX governance and intelligent automation. \n\nOur Customer Experience Management solution allows companies to collect omnichannel feedback along the customer journey. After clustering and prioritizing insights, our application derives key drivers and develops intelligent action plans to automatically win back churning customers, retain satisfied customers, drive advocacy, and trigger customer-centric innovation.\n\nUnlike Feedback Management applications, zenloop doesn’t simply focus on gathering and analyzing feedback to display insights. zenloop allows its customers to automatically convert such insights directly into workflows that lead to improvements in product and processes, win-back programs for dissatisfied customers, and advocacy plans for satisfied loyal customers.\n\nWith zenloop companies can:\n\n- Collect multichannel direct and indirect customer feedback, which is automatically analyzed to provide insights into key drivers (of both satisfaction and dissatisfaction) and customer expectations\n- Benchmark data with other companies in the same industry and locations\n- Set rules to automatically trigger workflows to react to negative feedback based on customer segments, stage, and industry-specific keywords mentioned\n- Set rules to automatically trigger workflows to react to positive feedback and involve satisfied customers in tailored advocacy programs\n- Define automatic action plans, manage workflows, stakeholders, and cross-functional project teams to address issues and drive customer-centric innovation after identifying elements that generate friction (either within your product or processes)\n- Close the loop with customers by keeping them up to date regarding the progress of transformation initiatives they triggered through feedback\n- Monitor and prove the actual ROI of CX initiatives based on the impact of innovation\n\nzenloop can be seamlessly integrated into solutions such as Salesforce, Zendesk, Emarsys and all other common CRM, ERP, e-commerce, or STS systems. \n\nThe platform is designed to serve fully-digital young or well-established businesses at different stages of their customer-centric transformation as well as large corporations with several digital and non-digital touchpoints along the customer journey.\n\nCharacterized by an extremely user-friendly interface, easy and fast implementation, the platform guarantees the highest standards in terms of compliance and security.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ecf07834-5e86-457c-8e0d-feb4ae63820c.png","url":"https://www.softwareadvice.com.au/software/175828/zenloop","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/175828/zenloop#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":30,"ratingValue":4.9},"offers":{"price":"99","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"NPS Software","position":2,"item":"/directory/4116/nps/software","@type":"ListItem"},{"name":"Survicate vs zenloop","position":3,"item":"https://www.softwareadvice.com.au/compare/31821/175828/survicate/vs/zenloop","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/compare/31821/175828/survicate/vs/zenloop#breadcrumblist"}]}
</script>
