---
description: Compare Blackpoint MDR vs IT Glue regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Blackpoint MDR vs IT Glue Comparison
---

Breadcrumb: [Home](/) > [MSP Software](/directory/4553/msp/software) > [Blackpoint MDR \<span\>vs\</span\> IT Glue](https://www.softwareadvice.com.au/compare/318796/351312/blackpoint/vs/it-glue)

# Compare Blackpoint MDR vs IT Glue

Canonical: https://www.softwareadvice.com.au/compare/318796/351312/blackpoint/vs/it-glue

> Detailed comparison between Blackpoint MDR and IT Glue. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Blackpoint MDR | IT Glue |
| **Overall rating** | 4.8/5 | 4.6/5 |
| **Total Reviews** | 37 | 339 |
| **Starting Price** | - | USD 29.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Blackpoint MDR

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Event Logs
- Issue Management
- Monitoring
- Real-Time Data
- Real-time Alerts
- Remediation Management
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Threat Response

### IT Glue

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Asset Tracking
- Configurable Workflow
- Customizable Reports
- Event Logs
- Help Desk Management
- Issue Management
- Monitoring
- Real-Time Data
- Reminders
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Support Ticket Management

## Links

- [View Blackpoint MDR Profile](https://www.softwareadvice.com.au/software/318796/blackpoint)
- [View IT Glue Profile](https://www.softwareadvice.com.au/software/351312/it-glue)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/318796/351312/blackpoint/vs/it-glue)

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