---
description: Compare Covetrus Impromed vs IDEXX Neo regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Covetrus Impromed vs IDEXX Neo Comparison
---

Breadcrumb: [Home](/) > [Veterinary Software](/directory/4327/veterinary/software) > [Covetrus Impromed \<span\>vs\</span\> IDEXX Neo](https://www.softwareadvice.com.au/compare/31953/138208/impromed-infinity/vs/idexx-neo)

# Compare Covetrus Impromed vs IDEXX Neo

Canonical: https://www.softwareadvice.com.au/compare/31953/138208/impromed-infinity/vs/idexx-neo

> Detailed comparison between Covetrus Impromed and IDEXX Neo. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Covetrus Impromed | IDEXX Neo |
| **Overall rating** | 4.0/5 | 4.2/5 |
| **Total Reviews** | 262 | 117 |
| **Starting Price** | USD 5,000.00 | USD 290.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Windows (Desktop), Windows (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile) |
| **Support** | 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Covetrus Impromed

- Appointment Scheduling
- Billing & Invoicing
- Confirmations/Reminders
- Imaging and X-rays
- Inventory Management
- Live Chat
- Patient Records Management
- Prescription Processing
- Reminders

### IDEXX Neo

- API
- Appointment Scheduling
- Billing & Invoicing
- Client Management
- Coding Assistance
- Confirmations/Reminders
- Customer Database
- Customizable Reports
- Decision Support Systems
- Document Management
- Imaging and X-rays
- Inventory Management
- Invoice Management
- Live Chat
- Patient Records Management
- Prescription Processing
- Real-Time Reporting
- Reminders
- Template Management
- Workflow Management

## Links

- [View Covetrus Impromed Profile](https://www.softwareadvice.com.au/software/31953/impromed-infinity)
- [View IDEXX Neo Profile](https://www.softwareadvice.com.au/software/138208/idexx-neo)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/31953/138208/impromed-infinity/vs/idexx-neo)

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