---
description: Compare Covetrus Pulse vs IDEXX Neo regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Covetrus Pulse vs IDEXX Neo Comparison
---

Breadcrumb: [Home](/) > [Veterinary Software](/directory/4327/veterinary/software) > [Covetrus Pulse \<span\>vs\</span\> IDEXX Neo](https://www.softwareadvice.com.au/compare/31981/138208/evetpractice/vs/idexx-neo)

# Compare Covetrus Pulse vs IDEXX Neo

Canonical: https://www.softwareadvice.com.au/compare/31981/138208/evetpractice/vs/idexx-neo

> Detailed comparison between Covetrus Pulse and IDEXX Neo. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Covetrus Pulse | IDEXX Neo |
| **Overall rating** | 4.0/5 | 4.2/5 |
| **Total Reviews** | 542 | 117 |
| **Starting Price** | - | USD 290.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Covetrus Pulse

- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Charting
- Client Management
- Communication Management
- Confirmations/Reminders
- Customer Database
- Document Storage
- Electronic Payments
- Email Reminders
- Imaging and X-rays
- Inventory Management
- Live Chat
- Patient Records Management
- Prescription Processing
- Reminders
- Reporting & Statistics
- SMS Messaging
- Template Management

### IDEXX Neo

- Appointment Scheduling
- Billing & Invoicing
- Calendar Management
- Charting
- Client Management
- Communication Management
- Confirmations/Reminders
- Customer Database
- Document Storage
- Electronic Payments
- Email Reminders
- Imaging and X-rays
- Inventory Management
- Live Chat
- Patient Records Management
- Prescription Processing
- Reminders
- Reporting & Statistics
- SMS Messaging
- Template Management

## Links

- [View Covetrus Pulse Profile](https://www.softwareadvice.com.au/software/31981/evetpractice)
- [View IDEXX Neo Profile](https://www.softwareadvice.com.au/software/138208/idexx-neo)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/31981/138208/evetpractice/vs/idexx-neo)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Covetrus Pulse vs IDEXX Neo Comparison","description":"Compare Covetrus Pulse vs IDEXX Neo regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/31981/138208/evetpractice/vs/idexx-neo","about":[{"@id":"https://www.softwareadvice.com.au/software/31981/evetpractice#software"},{"@id":"https://www.softwareadvice.com.au/software/138208/idexx-neo#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/31981/138208/evetpractice/vs/idexx-neo#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.com.au/compare/31981/138208/evetpractice/vs/idexx-neo#webpage","isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"Covetrus Pulse","description":"Covetrus Pulse is a cloud-based veterinary practice management platform built to unify your practice’s workflows, enhance productivity, and let your team spend more time on patient care rather than administrative tasks.\n\nPulse brings together everything your practice needs, from scheduling and medical records to inventory, client communication, and embedded payment processing, into one flexible, connected care environment for increasing efficiency and profitability. It also includes advanced automation and AI features throughout the exam’s journey to improve practice productivity.\n\nKey Features &amp; Capabilities:\n\n• AI-Powered Automation: Covetrus Pulse was one of the first veterinary tools to deploy AI to streamline daily tasks. It automates workflows (appointment and service reminders SOAP notes and treatment summaries for later review), enabling veterinarians to reclaim an average of 6 hours per week per DVM* for more meaningful, clinical work.\n \n• Robust Practice Management Core: Appointment scheduling; electronic medical records (EMR); inventory tracking; client &amp; reminder communication; integrated payment processing; and reporting &amp; analytics to help identify trends and make data-driven decisions.\n\n• Cloud Access &amp; Flexibility: Because it’s cloud-based, your team can access records and manage workflows from any device, whether in the clinic or remotely. That removes the burden of on-site servers, improves resilience, and supports hybrid or mobile workflows. \n\n• Treatment Board &amp; Visual Workflow: Offers real-time patient status tracking, treatment planning, and resource scheduling in a visually organized layout. Visual alerts help staff quickly see what needs attention, to maintain momentum through each patient’s visit.\n\n• Comprehensive Integration Ecosystem: It supports over 250 third-party integrations, including labs, diagnostics, payment systems, insurance, bookkeeping, and inventory management. This means you can use familiar tools or incorporate specialized apps without switching platforms.\n\nBenefits:\n\n• Streamlined workflows – built-in integrations for seamless practice management, all in one place and accessible anywhere, anytime.\n\n• Staff Efficiency – Manage prescriptions, payments, diagnostics, and more within a single system.\n\n• Enhance client loyalty – Covetrus Comms integration streamlines client communications with online scheduling, automated reminders, texting, and more.\n\n• Built for the future of your practice – Pulse is highly customizable to fit the way your practice operates.  Pulse is innovating more than ever with new capabilities like the real-time patient status tracking Treatment Board and Covetrus AI. Make Pulse the backbone of your practice.\n\n\n* Covetrus internal usage data, 2025.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d001b4e2-9977-4907-940c-faff7810caeb.jpeg","url":"https://www.softwareadvice.com.au/software/31981/evetpractice","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/31981/evetpractice#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":542},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"name":"IDEXX Neo","description":"IDEXX Neo is for the independent veterinarian owner who wants to focus on their patients, not their software. It is intuitive to use and easy to learn, with all the features you need right where you need them. Switching to Neo is easy too, with built-in training that get your staff quickly up to speed. And because Neo is cloud-based, you can use it on any internet-connected device, anywhere. Easy to use, affordable and built to make switching simple: IDEXX Neo is ready to help you.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a831c215-9d3a-4965-86db-968617e5557e.png","url":"https://www.softwareadvice.com.au/software/138208/idexx-neo","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/138208/idexx-neo#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":117},"offers":{"price":"290","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Veterinary Software","position":2,"item":"/directory/4327/veterinary/software","@type":"ListItem"},{"name":"Covetrus Pulse vs IDEXX Neo","position":3,"item":"https://www.softwareadvice.com.au/compare/31981/138208/evetpractice/vs/idexx-neo","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/compare/31981/138208/evetpractice/vs/idexx-neo#breadcrumblist"}]}
</script>
