---
description: Compare WaitWell vs SwipedOn regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: WaitWell vs SwipedOn Comparison
---

Breadcrumb: [Home](/) > [Appointment Scheduling Software](/directory/4731/appointment-scheduling/software) > [WaitWell \<span\>vs\</span\> SwipedOn](https://www.softwareadvice.com.au/compare/322615/427307/waitwell/vs/swipedon)

# Compare WaitWell vs SwipedOn

Canonical: https://www.softwareadvice.com.au/compare/322615/427307/waitwell/vs/swipedon

> Detailed comparison between WaitWell and SwipedOn. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | WaitWell | SwipedOn |
| **Overall rating** | 4.9/5 | 4.7/5 |
| **Total Reviews** | 84 | 305 |
| **Starting Price** | USD 29.00 | $55.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### WaitWell

- Access Controls/Permissions
- Customisable Branding
- Customizable Reports
- Document Management
- Email Management
- Email Reminders
- Employee Directory
- Employee Management
- Multi-Location
- Photo Capture
- Pre-Registration
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- SMS Messaging
- Time Tracking
- User Profiles
- Visitor Tracking
- Workflow Management

### SwipedOn

- Access Controls/Permissions
- Customisable Branding
- Customizable Reports
- Document Management
- Email Management
- Email Reminders
- Employee Directory
- Employee Management
- Multi-Location
- Photo Capture
- Pre-Registration
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- SMS Messaging
- Time Tracking
- User Profiles
- Visitor Tracking
- Workflow Management

## Links

- [View WaitWell Profile](https://www.softwareadvice.com.au/software/322615/waitwell)
- [View SwipedOn Profile](https://www.softwareadvice.com.au/software/427307/swipedon)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/322615/427307/waitwell/vs/swipedon)

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