---
description: Compare Gainsight CS vs monday CRM regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Gainsight CS vs monday CRM Comparison
---

Breadcrumb: [Home](/) > [Customer Advocacy Software](/directory/4271/customer-advocacy/software) > [Gainsight CS \<span\>vs\</span\> monday CRM](https://www.softwareadvice.com.au/compare/323920/348745/gainsight-cs/vs/monday-sales-crm)

# Compare Gainsight CS vs monday CRM

Canonical: https://www.softwareadvice.com.au/compare/323920/348745/gainsight-cs/vs/monday-sales-crm

> Detailed comparison between Gainsight CS and monday CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Gainsight CS | monday CRM |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 48 | 453 |
| **Starting Price** | - | USD 12.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Gainsight CS

- API
- Activity Dashboard
- Campaign Management
- Collaboration Tools
- Communication Management
- Customer Database
- Customer Engagement
- Customizable Templates
- Onboarding
- Reporting/Analytics
- Third-Party Integrations
- Usage Tracking/Analytics
- Workflow Management

### monday CRM

- API
- Activity Dashboard
- Calendar/Reminder System
- Campaign Management
- Collaboration Tools
- Communication Management
- Customer Database
- Customer Engagement
- Customizable Reports
- Customizable Templates
- Deal Management
- Lead Management
- Onboarding
- Performance Management
- Reminders
- Reporting/Analytics
- Sales Activity Management
- Third-Party Integrations
- Usage Tracking/Analytics
- Workflow Management

## Links

- [View Gainsight CS Profile](https://www.softwareadvice.com.au/software/323920/gainsight-cs)
- [View monday CRM Profile](https://www.softwareadvice.com.au/software/348745/monday-sales-crm)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/323920/348745/gainsight-cs/vs/monday-sales-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Gainsight CS vs monday CRM Comparison","description":"Compare Gainsight CS vs monday CRM regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/323920/348745/gainsight-cs/vs/monday-sales-crm","about":[{"@id":"https://www.softwareadvice.com.au/software/323920/gainsight-cs#software"},{"@id":"https://www.softwareadvice.com.au/software/348745/monday-sales-crm#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/323920/348745/gainsight-cs/vs/monday-sales-crm#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/323920/348745/gainsight-cs/vs/monday-sales-crm#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"Gainsight CS","description":"Gainsight Customer Success (CS) is the growth engine for modern post-sale teams. Built for CROs, CS leaders, and operations pros, it gives you complete visibility into customer health, expansion potential, and revenue risk—all in one platform. With powerful automation, trusted AI, and deep health scoring, Gainsight helps you scale outcomes without scaling headcount. From playbooks and success plans to CSQL tracking and journey orchestration, your team can take the right action at the right time, every time. And with the backing of Gainsight’s thought leadership and the Pulse community, you're not just adopting a platform—you’re joining the movement that’s defining the future of Customer Success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/02f38d43-e8b4-41f1-b482-bd0451d3f984.jpeg","url":"https://www.softwareadvice.com.au/software/323920/gainsight-cs","@id":"https://www.softwareadvice.com.au/software/323920/gainsight-cs#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":48},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"monday CRM","description":"monday CRM is a sales platform that helps businesses streamline sales cycle. The platform caters to a range of industries, such as real estate, software and IT services, media and communications, manufacturing, financial services, consumer goods, and healthcare services.\n\nThe platform offers advanced AI capabilities to boost sales team productivity. It can automatically generate tasks, compose and rephrase emails, create content, and build complex formulas without the need for development help. The platform is also highly customizable, allowing users to tailor the sales pipeline to the unique workflow by editing deal stages, adding columns, and managing multiple pipelines simultaneously.\n\nmonday CRM provides one-click automations for repetitive sales tasks, such as lead assignment, setting reminders, and email tracking. The platform also integrates with various business tools, bringing essential data and processes into one centralized platform. Additionally, the mobile app enables users to manage the sales pipeline on-the-go, with features, including logging calls, checking reports, and adding new activities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fe756464-86c8-48c0-94a7-d0f57ed525d7.png","url":"https://www.softwareadvice.com.au/software/348745/monday-sales-crm","@id":"https://www.softwareadvice.com.au/software/348745/monday-sales-crm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":453},"offers":{"price":"12","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@id":"https://www.softwareadvice.com.au/compare/323920/348745/gainsight-cs/vs/monday-sales-crm#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Advocacy Software","position":2,"item":"/directory/4271/customer-advocacy/software","@type":"ListItem"},{"name":"Gainsight CS vs monday CRM","position":3,"item":"https://www.softwareadvice.com.au/compare/323920/348745/gainsight-cs/vs/monday-sales-crm","@type":"ListItem"}]}]}
</script>
