---
description: Compare Financial Services Cloud vs Centrex regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Financial Services Cloud vs Centrex Comparison
---

Breadcrumb: [Home](/) > [Mortgage Software](/directory/4208/mortgage/software) > [Financial Services Cloud \<span\>vs\</span\> Centrex](https://www.softwareadvice.com.au/compare/331364/368311/salesforce-fin-serv-cloud/vs/centrex)

# Compare Financial Services Cloud vs Centrex

Canonical: https://www.softwareadvice.com.au/compare/331364/368311/salesforce-fin-serv-cloud/vs/centrex

> Detailed comparison between Financial Services Cloud and Centrex. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Financial Services Cloud | Centrex |
| **Overall rating** | 4.8/5 | 4.9/5 |
| **Total Reviews** | 5 | 8 |
| **Starting Price** | USD 325.00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Financial Services Cloud

- API
- Accounting
- Activity Tracking
- Client Management
- Configurable Workflow
- Customer Database
- Customizable Reports
- Document Templates
- Email Management
- Lead Capture
- Lead Management
- Loan Origination
- Monitoring
- Multi-Channel Communication
- Pricing Management
- Relationship Tracking
- Reminders
- Scheduling
- Secure Login
- Status Tracking

### Centrex

- API
- Accounting
- Activity Tracking
- Client Management
- Configurable Workflow
- Customer Database
- Customizable Reports
- Document Templates
- Email Management
- Lead Capture
- Lead Management
- Loan Origination
- Monitoring
- Multi-Channel Communication
- Pricing Management
- Relationship Tracking
- Reminders
- Scheduling
- Secure Login
- Status Tracking

## Links

- [View Financial Services Cloud Profile](https://www.softwareadvice.com.au/software/331364/salesforce-fin-serv-cloud)
- [View Centrex Profile](https://www.softwareadvice.com.au/software/368311/centrex)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/331364/368311/salesforce-fin-serv-cloud/vs/centrex)

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