---
description: Compare UserTesting vs Dovetail regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: UserTesting vs Dovetail Comparison
---

Breadcrumb: [Home](/) > [UX Software](/directory/4258/ux/software) > [UserTesting \<span\>vs\</span\> Dovetail](https://www.softwareadvice.com.au/compare/336417/345899/usertesting/vs/dovetail)

# Compare UserTesting vs Dovetail

Canonical: https://www.softwareadvice.com.au/compare/336417/345899/usertesting/vs/dovetail

> Detailed comparison between UserTesting and Dovetail. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | UserTesting | Dovetail |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 130 | 97 |
| **Starting Price** | USD 250.00 | USD 0.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Key features

### UserTesting

- Activity Dashboard
- Collaboration Tools
- Customizable Fields
- Dashboard
- Drag & Drop
- Feedback Management
- For Mobile
- For Websites
- Multi-Channel Data Collection
- Product Lifecycle Management
- Product Roadmapping
- Sentiment Analysis
- Surveys & Feedback
- Tagging
- Usability Testing
- User Research Analysis
- Visual Analytics
- Workflow Management

### Dovetail

- Activity Dashboard
- Collaboration Tools
- Customizable Fields
- Customizable Reports
- Dashboard
- Drag & Drop
- Feedback Management
- For Mobile
- For Websites
- Monitoring
- Multi-Channel Data Collection
- Product Lifecycle Management
- Product Roadmapping
- Sentiment Analysis
- Surveys & Feedback
- Tagging
- Usability Testing
- User Research Analysis
- Visual Analytics
- Workflow Management

## Links

- [View UserTesting Profile](https://www.softwareadvice.com.au/software/336417/usertesting)
- [View Dovetail Profile](https://www.softwareadvice.com.au/software/345899/dovetail)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/336417/345899/usertesting/vs/dovetail)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"UserTesting vs Dovetail Comparison","description":"Compare UserTesting vs Dovetail regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/336417/345899/usertesting/vs/dovetail","about":[{"@id":"https://www.softwareadvice.com.au/software/336417/usertesting#software"},{"@id":"https://www.softwareadvice.com.au/software/345899/dovetail#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/336417/345899/usertesting/vs/dovetail#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.com.au/compare/336417/345899/usertesting/vs/dovetail#webpage","isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"UserTesting","description":"UserTesting is a customer experience platform that helps businesses create tests to collect feedback about launched products and marketing operations. It enables professionals to build custom tests using a drag-and-drop interface, add multiple questions/tasks and streamline follow-up processes through one-on-one video interviews.\n\n\nWith UserTesting's dashboard, enterprises can measure audiences' experience using multiple-choice questions (MCQs) or rating scales and export performance reports in Excel format. It allows managers to schedule live interviews with customers, record videos and share screens during ongoing discussions. Additionally, users can capture test results in video and utilize the built-in chat functionality to communicate with clients.\n\n\nUserTesting provides pre-formatted tests, which can be used by businesses to collect feedback about sales campaigns from marketing teams. Pricing is available on request and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ae804c68-2867-4cb5-8a3a-ff896bdb24ae.png","url":"https://www.softwareadvice.com.au/software/336417/usertesting","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/336417/usertesting#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":130},"offers":{"price":"250","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Dovetail","description":"Dovetail is the AI-native customer intelligence platform that provides a single system of record for transforming customer interactions into actionable intelligence. It helps product, design, and development teams centralize, analyze, and share critical customer knowledge at scale.\n\nThe platform allows teams to analyze customer feedback from surveys, interviews, support tickets, and other sources of unstructured data. Users can generate decision-ready intelligence rapidly with the help of natural language processing (NLP), sentiment analysis, and machine learning, ensuring speed and accuracy.\n\nDovetail enables users to share high-value insights directly with stakeholders across the organization via an intuitive interface, promoting enterprise alignment and accelerating decision-making processes. It includes a streamlined interface to assemble data and convert raw customer input into structured, manageable information.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f25a6d1f-9eaf-4945-aa09-90e188114e21.png","url":"https://www.softwareadvice.com.au/software/345899/dovetail","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/345899/dovetail#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":97},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"UX Software","position":2,"item":"/directory/4258/ux/software","@type":"ListItem"},{"name":"UserTesting vs Dovetail","position":3,"item":"https://www.softwareadvice.com.au/compare/336417/345899/usertesting/vs/dovetail","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/compare/336417/345899/usertesting/vs/dovetail#breadcrumblist"}]}
</script>
