---
description: Compare urLive vs Microsoft Teams regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: urLive vs Microsoft Teams Comparison
---

Breadcrumb: [Home](/) > [Video Conferencing Software](/directory/4531/video-conferencing/software) > [urLive \<span\>vs\</span\> Microsoft Teams](https://www.softwareadvice.com.au/compare/336643/397766/urlive/vs/microsoft-teams)

# Compare urLive vs Microsoft Teams

Canonical: https://www.softwareadvice.com.au/compare/336643/397766/urlive/vs/microsoft-teams

> Detailed comparison between urLive and Microsoft Teams. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | urLive | Microsoft Teams |
| **Overall rating** | - | 4.5/5 |
| **Total Reviews** | 0 | 10940 |
| **Starting Price** | CAD 450.00 | $6.90 |
| **Free Trial** | Yes | Yes |
| **Free Version** | - | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Key features

### urLive

- API
- Activity Tracking
- CRM
- Chat/Messaging
- File Transfer
- Live Chat
- Multi-Channel Communication
- Polls/Voting
- Presentation Streaming
- Real-Time Chat
- Recording
- Reminders
- SSL Security
- Scheduling
- Screen Sharing
- Search/Filter
- Social Media Integration
- Surveys & Feedback
- Video Conferencing
- Video Support

### Microsoft Teams

- API
- Activity Tracking
- CRM
- Chat/Messaging
- File Transfer
- Live Chat
- Multi-Channel Communication
- Polls/Voting
- Presentation Streaming
- Real-Time Chat
- Recording
- Reminders
- SSL Security
- Scheduling
- Screen Sharing
- Search/Filter
- Social Media Integration
- Surveys & Feedback
- Video Conferencing
- Video Support

## Links

- [View urLive Profile](https://www.softwareadvice.com.au/software/336643/urlive)
- [View Microsoft Teams Profile](https://www.softwareadvice.com.au/software/397766/microsoft-teams)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/336643/397766/urlive/vs/microsoft-teams)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"urLive vs Microsoft Teams Comparison","description":"Compare urLive vs Microsoft Teams regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/336643/397766/urlive/vs/microsoft-teams","about":[{"@id":"https://www.softwareadvice.com.au/software/336643/urlive#software"},{"@id":"https://www.softwareadvice.com.au/software/397766/microsoft-teams#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/336643/397766/urlive/vs/microsoft-teams#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.com.au/compare/336643/397766/urlive/vs/microsoft-teams#webpage","isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"urLive","description":"urLive enables your customers to instantly reach your teams through live video calls. \n\nCustomer-initiated video calls open new channels of engagement from product awareness and acquisition to monetization and loyalty. \n\nurLive complements AI chatbots, phone calls, text/SMS, email, and other touch-points by upgrading communications to secure video calls.\n\nAI bots are efficient for straightforward customer inquiries, such as billing, product availability, and order status, but can be frustrating for complex, nuanced, high-value, and pressing questions.\n\nThere are times when a customer just needs to meet with someone from your team. And it’s in the interest of the business when you’re on the competitive edge of a sale or at risk of losing a longtime customer. \n\nPoor customer communications cost businesses over $75 billion annually in lost sales. There’s an even greater impact from low customer satisfaction scores, negative reviews, uneven ratings, customer churn, returns, and unfavorable word-of-mouth. \n\nCustomer activated live video calls build trust and confidence in your products, services, and brand. Seeing is believing.\n\n\nurLive lets your customers start video calls at their convenience with one click on an Infinity Link™, a simple text-based URL that can be embedded on your website, email, text/SMS, chatbots, social media, CRM, kiosks, and more. Infinity Links open a browser window to call your team. \n\nA single Infinity Link enables an infinite number of entirely new calls each time the link is clicked. Because it’s reusable there’s no need to create and share an updated link for each new conversation. \n\nUnlike teleconferencing services, your team is positioned to answer multiple, simultaneous inbound video calls from the same link.\n\nurLive automatically routes customer calls to your designated group or specific agents based on a set of rules, such as expertise, availability, and skillset. Rules are easily modified in real time through a simple web portal.\n\nOnce a call is answered it can be manually routed by forwarding, transferring, or inviting other staff members to join the call.\n\nIncoming calls are queued, and you can provide your customers the option to schedule calls. \n\nurLive’s stunning high-definition video experience includes secure chat, screen sharing, and large file transfer. \n\nAll audio, video, chat, and file transfer channels are protected by rigorous, industry-standard encryption. \n\nCustomer call data accompanies every call to help you optimize the customer experience and track your success metrics.\n\nurLive was designed to support a hybrid-remote workforce. The service can be managed through decentralized administration. \n\nurLive Capacity Services™ even provides an option to forward calls to trained representatives when your team is busy or unavailable. \n\nurLive is a commercial grade cloud service that doesn’t require any new capital expense. Pricing is competitive. You only pay for what you use, and there are no hidden costs. \n\nReinforce your customers’ confidence in their journey through live video conversations. \n\nurLive personalizes customer engagement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/cc711b0f-8c5f-4864-9b52-f55ebed9709e.png","url":"https://www.softwareadvice.com.au/software/336643/urlive","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/336643/urlive#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"offers":{"price":"450","@type":"Offer","priceCurrency":"CAD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Microsoft Teams","description":"Microsoft Teams is a cloud-based group chat solution that helps teams collaborate on documents. Its key features include messaging, conferencing and file sharing. Microsoft Teams has replaced Skype for Business as Microsoft's online meeting solution.\n\nThe solution helps users store files online, manage documents, create groups and receive notifications. It is customizable for each team and users can communicate through instant messaging, online meetings, calling and web conferencing. The collaboration tool can be used to work on files within Microsoft 365 apps such as Word, Excel, PowerPoint and Sharepoint. Additional features include open application processing interface, assistant bots, conversation search, contact search, and multi-factor authentication.\n\nMicrosoft Teams integrates with third-party applications such as GitHub, Microsoft Office, Power BI, Delve, Planner, Trello and more. The application is available on a one-time subscription and support is available via phone and online help desk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ad4894a0-ed16-4436-935d-11597bd92af1.png","url":"https://www.softwareadvice.com.au/software/397766/microsoft-teams","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/397766/microsoft-teams#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":10940},"offers":{"price":"6.9","@type":"Offer","priceCurrency":"AUD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Video Conferencing Software","position":2,"item":"/directory/4531/video-conferencing/software","@type":"ListItem"},{"name":"urLive vs Microsoft Teams","position":3,"item":"https://www.softwareadvice.com.au/compare/336643/397766/urlive/vs/microsoft-teams","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/compare/336643/397766/urlive/vs/microsoft-teams#breadcrumblist"}]}
</script>
