---
description: Compare uContact vs inconnect regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: uContact vs inconnect Comparison
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [uContact \<span\>vs\</span\> inconnect](https://www.softwareadvice.com.au/compare/34514/171892/ucontact/vs/inconcert-omnichannel-contact-center)

# Compare uContact vs inconnect

Canonical: https://www.softwareadvice.com.au/compare/34514/171892/ucontact/vs/inconcert-omnichannel-contact-center

> Detailed comparison between uContact and inconnect. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | uContact | inconnect |
| **Overall rating** | 4.5/5 | 3.9/5 |
| **Total Reviews** | 81 | 19 |
| **Starting Price** | USD 59.99 | USD 1.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Knowledge Base, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### uContact

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Inbound Call Center
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Progressive Dialer
- Real-Time Data
- Video Conferencing

### inconnect

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Center
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Inbound Call Center
- Lead Capture
- Lead Management
- Live Chat
- Monitoring
- Progressive Dialer
- Real-Time Data
- Video Conferencing

## Links

- [View uContact Profile](https://www.softwareadvice.com.au/software/34514/ucontact)
- [View inconnect Profile](https://www.softwareadvice.com.au/software/171892/inconcert-omnichannel-contact-center)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/34514/171892/ucontact/vs/inconcert-omnichannel-contact-center)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"uContact vs inconnect Comparison","description":"Compare uContact vs inconnect regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/34514/171892/ucontact/vs/inconcert-omnichannel-contact-center","about":[{"@id":"https://www.softwareadvice.com.au/software/34514/ucontact#software"},{"@id":"https://www.softwareadvice.com.au/software/171892/inconcert-omnichannel-contact-center#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/34514/171892/ucontact/vs/inconcert-omnichannel-contact-center#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/34514/171892/ucontact/vs/inconcert-omnichannel-contact-center#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"inLanguage":"en-AU"},{"name":"uContact","description":"uContact is a Cloud &amp; Omnichannel solution that enables its users to manage all their voice and text interactions in the same place. This way, it makes agents' work simpler, more organized, and -why not- more enjoyable too; and helps increase your Contact Center's productivity levels by 300%. \n\nThanks to uContact's market-leader dialers, bots, WhatsApp and social media integrations, IVR, real-time dashboards, and many other features, our clients can provide a better Customer Experience to their own customers in every interaction, through every channel. And the best thing is, with its Drag-and-Drop development tools, uContact is made to adapt to each clients' needs. \n\nThis beautiful, secure, and reliable platform was created +10 years ago by Integra CCS, after identifying the lack of a truly all-in-one solution for the Contact Center industry. Now, we have clients in more than 25 countries and manage an estimated 500 million annual interactions. \n\nJump to uContact and reinvent yourself.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/395f5bfd-9994-4358-8bfc-82b5bd8741c0.png","url":"https://www.softwareadvice.com.au/software/34514/ucontact","@id":"https://www.softwareadvice.com.au/software/34514/ucontact#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":81},"offers":{"price":"59.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise"},{"name":"inconnect","description":"Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichannel Contact Center is a cloud-based contact management solution that helps bring together all customer touchpoints through omnichannel communication. inConcert Omnichannel Contact Center includes all the tools needed for successful high-demand contact center operations.\n\nThe solution is engineered to deliver excellence in performance and customer experience, from traditional yet powerful dialers and IVRs to innovative omnichannel chatbots, voice portals, speech analytics and WFM, all powered by artificial intelligence (AI). It is the only platform in its category offering native integration to all existing business applications, designed to deliver added capabilities as and when the user needs them.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ae9d6e66-04b1-4661-b76e-c40e6a61e76e.png","url":"https://www.softwareadvice.com.au/software/171892/inconcert-omnichannel-contact-center","@id":"https://www.softwareadvice.com.au/software/171892/inconcert-omnichannel-contact-center#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.9,"bestRating":5,"ratingCount":19},"offers":{"price":"1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows"},{"@id":"https://www.softwareadvice.com.au/compare/34514/171892/ucontact/vs/inconcert-omnichannel-contact-center#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/4588/call-center/software","@type":"ListItem"},{"name":"uContact vs inconnect","position":3,"item":"https://www.softwareadvice.com.au/compare/34514/171892/ucontact/vs/inconcert-omnichannel-contact-center","@type":"ListItem"}]}]}
</script>