---
description: Compare NinjaOne vs Vivantio regarding their features, reviews, pricing, specifications, screenshots & more.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: NinjaOne vs Vivantio Comparison
---

Breadcrumb: [Home](/) > [MSP Software](/directory/4553/msp/software) > [NinjaOne \<span\>vs\</span\> Vivantio](https://www.softwareadvice.com.au/compare/349671/394868/ninjarmm/vs/vivantio-pro)

# Compare NinjaOne vs Vivantio

Canonical: https://www.softwareadvice.com.au/compare/349671/394868/ninjarmm/vs/vivantio-pro

> Detailed comparison between NinjaOne and Vivantio. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | NinjaOne | Vivantio |
| **Overall rating** | 4.7/5 | 4.3/5 |
| **Total Reviews** | 282 | 178 |
| **Starting Price** | - | USD 59.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### NinjaOne

- API
- Activity Tracking
- Analytics
- Application Management
- Asset Tracking
- Chat/Messaging
- Customisable Branding
- Customizable Reports
- Dashboard
- Help Desk Management
- IT Asset Tracking
- Multi-Channel Communication
- Process/Workflow Automation
- Project Management
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- SSL Security
- Single Sign On
- Support Ticket Management

### Vivantio

- API
- Activity Tracking
- Analytics
- Application Management
- Asset Tracking
- Chat/Messaging
- Customisable Branding
- Customizable Reports
- Dashboard
- Help Desk Management
- IT Asset Tracking
- Multi-Channel Communication
- Process/Workflow Automation
- Project Management
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- SSL Security
- Single Sign On
- Support Ticket Management

## Links

- [View NinjaOne Profile](https://www.softwareadvice.com.au/software/349671/ninjarmm)
- [View Vivantio Profile](https://www.softwareadvice.com.au/software/394868/vivantio-pro)
- [View Original Comparison](https://www.softwareadvice.com.au/compare/349671/394868/ninjarmm/vs/vivantio-pro)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"NinjaOne vs Vivantio Comparison","description":"Compare NinjaOne vs Vivantio regarding their features, reviews, pricing, specifications, screenshots & more.","url":"https://www.softwareadvice.com.au/compare/349671/394868/ninjarmm/vs/vivantio-pro","about":[{"@id":"https://www.softwareadvice.com.au/software/349671/ninjarmm#software"},{"@id":"https://www.softwareadvice.com.au/software/394868/vivantio-pro#software"}],"breadcrumb":{"@id":"https://www.softwareadvice.com.au/compare/349671/394868/ninjarmm/vs/vivantio-pro#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/compare/349671/394868/ninjarmm/vs/vivantio-pro#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"name":"NinjaOne","description":"NinjaOne is an IT management software platform designed to consolidate various IT operations into a single console. It provides tools for endpoint management, patching, automation, backup, and security. The platform is used by organizations in sectors such as technology, healthcare, government, education, and financial services to manage IT infrastructure and support their workforce.\n\nThe software includes endpoint management with centralized visibility and control across devices. It offers autonomous patch management powered by AI to streamline patching processes and mobile device management for Android and Apple devices with policy-based controls. Backup capabilities cover endpoints, servers, and SaaS applications, with compliance support for platforms such as Microsoft 365 and Google Workspace. Remote access is available with cross-operating system support, and service desk functionality includes automated ticketing with contextual information.\n\nNinjaOne adheres to enterprise-grade security standards, including FedRAMP Moderate Rev 5 authorization, SOC 2 certification, ISO 27001 compliance, and GovRAMP certification. The platform operates from a centralized console, enabling IT teams to manage devices, secure endpoints, and automate workflows. Additional features include documentation tools, script automation, and a developer API for customization and extended functionality.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9f1a785b-1b4e-49d1-b083-41ab5eba3cbf.png","url":"https://www.softwareadvice.com.au/software/349671/ninjarmm","@id":"https://www.softwareadvice.com.au/software/349671/ninjarmm#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":282},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Vivantio","description":"Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.\n\nBy combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence. The platform scales to meet the complex needs of large multi-site organizations and high-growth businesses.\n\nVivantio offers flexibility without sacrifice:\n- Future-proof your support teams with a solution that scales as you grow\n- Get enterprise-level functionality without the hefty price tag, lengthy implementation or annual price gouging\n- Centralize all your support teams – internal and external facing – in a single tool\n- Onboard in days -- not months -- with the help of a dedicated implementation manager\n- Connect with a real person on our in-house support team when you have a question\n- Configure to each team's needs without ever writing a line of code or shoulder-tapping a developer\n\nKey features include:\n- dashboards\n- charts and reports\n- routing and escalation \n- assignments\n- forms with custom fields\n- incident management, problem management, and change management\n- workflow tracking \n- configurable ticketing\n- knowledge management\n- branded self-service portals\n- CRM\n\nThe system is compatible with Apple iOS and Windows and can be accessed from mobile devices remotely. Vivantio also offers client management, which allows users to input business logic to automatically route, assign and prioritize tickets based on location, client and more. Users can also create and manage service contracts.\n\nVivantio offers services on an annual subscription basis. It also offers a perpetual license for a one-time fee. Support is available via phone, email and through an online knowledge base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4b63d5d2-81f8-46f7-918b-7282a099e03e.jpeg","url":"https://www.softwareadvice.com.au/software/394868/vivantio-pro","@id":"https://www.softwareadvice.com.au/software/394868/vivantio-pro#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":178},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome"},{"@id":"https://www.softwareadvice.com.au/compare/349671/394868/ninjarmm/vs/vivantio-pro#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"MSP Software","position":2,"item":"/directory/4553/msp/software","@type":"ListItem"},{"name":"NinjaOne vs Vivantio","position":3,"item":"https://www.softwareadvice.com.au/compare/349671/394868/ninjarmm/vs/vivantio-pro","@type":"ListItem"}]}]}
</script>
